H&R Block
Company Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We promote a high‑performing, connected culture where everyone feels like they belong. We are committed to continuous improvement and have a multi‑year transformation plan called Block Next focusing on innovation, client experience, and sustainable growth.
Typical Day As a seasonal Client Service Professional/Receptionist you will delight clients and build strong relationships that grow each year. Your focus is on wowing clients today and laying the foundation for future interactions.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Skills
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (additional eligibility requirements apply)
Hiring Information Pay Range: $11.00 – $27.00 per hour (local minimum wage laws apply). Successful candidates may participate in incentive compensation plans. Pay decisions will depend on job‑related factors such as experience, education, skill, performance and geographic location. Local minimum wage laws apply.
Position ID: #63697
Seniority Level Not Applicable
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Typical Day As a seasonal Client Service Professional/Receptionist you will delight clients and build strong relationships that grow each year. Your focus is on wowing clients today and laying the foundation for future interactions.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner
Match clients with the best‑suited tax professional for their needs
Schedule clients according to their preferences
Ensure all client needs are met during service, in person, over the phone or virtually
Maintain office cleanliness and organization of resources with team members
Perform other duties as assigned
Requirements
High school diploma or equivalent
Ability to work a flexible schedule and/or in multiple locations
Sales/marketing experience (preferred)
Skills
Experience working in a fast‑paced environment
Previous customer service experience
Ability to multi‑task
Strong organizational and time‑management skills
Computer proficient with Microsoft Office
Benefits
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Medical coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (additional eligibility requirements apply)
Hiring Information Pay Range: $11.00 – $27.00 per hour (local minimum wage laws apply). Successful candidates may participate in incentive compensation plans. Pay decisions will depend on job‑related factors such as experience, education, skill, performance and geographic location. Local minimum wage laws apply.
Position ID: #63697
Seniority Level Not Applicable
#J-18808-Ljbffr