PRIME FiBER
Base pay range
$23.00/hr - $27.00/hr Job Overview
As an I&R Fiber Technician with PRIME FiBER, you will play a crucial role in managing and executing residential fiber optic installations and trouble calls. The primary responsibilities include installation, testing, and troubleshooting of fiber optic systems to ensure optimal connectivity for residential customers. Duties
Install, splice, terminate, and test fiber optic cables to ensure optimal network performance Install FTTH products including but not limited to ONT's, Wireless Gateways, and Wireless Network Extenders Troubleshoot and identify signal degradation, fiber cuts, or equipment failures within customers’ homes and Outside Plant Utilize telecommunications tools such as light meters, fusion splicers, OTDR, and other equipment to complete installations and repairs Provide field support for OSP network, maintenance, and troubleshooting Assist with customer escalations including advanced installations, troubleshooting, and damage claims Provide on‑site support for commissioning network equipment, troubleshooting/clearing alarms, and resolving transport connectivity issues Share after‑hours and weekend on‑call shifts as required Other duties as assigned Qualifications
Valid driver’s license Clean driving record with DMV check required Background check required High school diploma or equivalent Minimum of 2 years’ experience in telecommunications or FTTH cabling, splicing, and network installation Knowledge of fiber optic splicing, testing tools & equipment, and industry standards Exceptional work ethic; must be able to work nights, weekends, variable schedules, extended hours, and on‑call as necessary Ability to build and maintain effective working relationships across multiple diverse stakeholders (team, leadership, internal partners, vendors, local government agencies, customers, etc.) Ability to work independently under minimal supervision Strong organizational skills, excellent communicator, and customer focused Must be able to sit or stand for extended periods and perform physical activities such as bending, kneeling, climbing, and walking in construction areas Maintain strict confidentiality guidelines in accordance with company policy Demonstrate dependability through good attendance, punctuality, and adherence to timelines and schedules Work Environment
Primarily working outdoors in a variety of weather conditions or in customers’ homes and properties Must be able to climb ladders and work aloft up to 28 ft; work in confined spaces such as crawl spaces and attics Must be able to lift 75 lbs Must be able to stand for extended periods Benefits
401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Hiring Process Note
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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$23.00/hr - $27.00/hr Job Overview
As an I&R Fiber Technician with PRIME FiBER, you will play a crucial role in managing and executing residential fiber optic installations and trouble calls. The primary responsibilities include installation, testing, and troubleshooting of fiber optic systems to ensure optimal connectivity for residential customers. Duties
Install, splice, terminate, and test fiber optic cables to ensure optimal network performance Install FTTH products including but not limited to ONT's, Wireless Gateways, and Wireless Network Extenders Troubleshoot and identify signal degradation, fiber cuts, or equipment failures within customers’ homes and Outside Plant Utilize telecommunications tools such as light meters, fusion splicers, OTDR, and other equipment to complete installations and repairs Provide field support for OSP network, maintenance, and troubleshooting Assist with customer escalations including advanced installations, troubleshooting, and damage claims Provide on‑site support for commissioning network equipment, troubleshooting/clearing alarms, and resolving transport connectivity issues Share after‑hours and weekend on‑call shifts as required Other duties as assigned Qualifications
Valid driver’s license Clean driving record with DMV check required Background check required High school diploma or equivalent Minimum of 2 years’ experience in telecommunications or FTTH cabling, splicing, and network installation Knowledge of fiber optic splicing, testing tools & equipment, and industry standards Exceptional work ethic; must be able to work nights, weekends, variable schedules, extended hours, and on‑call as necessary Ability to build and maintain effective working relationships across multiple diverse stakeholders (team, leadership, internal partners, vendors, local government agencies, customers, etc.) Ability to work independently under minimal supervision Strong organizational skills, excellent communicator, and customer focused Must be able to sit or stand for extended periods and perform physical activities such as bending, kneeling, climbing, and walking in construction areas Maintain strict confidentiality guidelines in accordance with company policy Demonstrate dependability through good attendance, punctuality, and adherence to timelines and schedules Work Environment
Primarily working outdoors in a variety of weather conditions or in customers’ homes and properties Must be able to climb ladders and work aloft up to 28 ft; work in confined spaces such as crawl spaces and attics Must be able to lift 75 lbs Must be able to stand for extended periods Benefits
401(k) Dental insurance Health insurance Paid time off Tuition reimbursement Hiring Process Note
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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