Receptionist – H&R Block
Receptionist – H&R Block
Join the H&R Block team as a seasonal Client Service Professional / Receptionist and help clients navigate their tax and financial needs.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here. You will see the impact of your work firsthand by building client relationships that grow stronger each year and wow clients every day.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Help to ensure all client needs have been met during service, in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience.
Preferred Experience
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Why Work With Us
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
- Click here to checkout all available benefits.
EEO Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.