H&R Block is hiring: Receptionist in Strongsville
H&R Block, Strongsville, OH, United States, 44136
Receptionist
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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also foster a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best. As a seasonal Receptionist / Client Service Professional, you will focus on wow‑ing clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients as they would like to be scheduled.
- Help ensure all client needs have been met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience is a plus.
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency with Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan.
The Community You Will Join
H&R Block is committed to building a connected culture where everyone feels safe to bring their authentic self to work every day. You will be immersed in an exceptional work environment recognized worldwide and surrounded by colleagues who help each other grow and support one another.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.