H&R Block is hiring: Receptionist in Carrollton

Receptionist at H&R Block

Join H&R Block as a seasonal Receptionist—supporting clients, facilitating appointments, and ensuring a welcoming experience.

About Us

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

A Typical Day

As a seasonal Client Service Professional/Receptionist you will focus on wow-ing clients now and in the future. You’ll answer phones, greet visitors, match clients with the best‑suited tax professional, schedule appointments, and help ensure all client needs are met in person, over the phone, or virtually. You’ll also maintain office cleanliness and organization with team members.

Key Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

Experience and Skills

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
• Other benefits available (click to view all)

Community

H&R Block is committed to building a Connected Culture where trust, care, and connections guide how we work. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists, surrounded by colleagues dedicated to growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay

Pay range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and geographic location. Successful candidates may also participate in incentive compensation or short‑term incentive plans. Eligible associates can enroll in medical and prescription drug coverage, the H&R Block Retirement Savings Plan (401(k)), the Employee Assistance Program, virtual fitness center programs, and the associate discount program. Certain benefits require additional eligibility.

Other Details

Seniority level: Not Applicable.

Employment type: Full‑time.

Job function: Administrative; Industry: Retail.

Sponsored Job #14250.

Application Process

To apply for the Receptionist role at H&R Block, submit your application through our careers portal. Referrals increase your chances of interviewing by two‑fold.