Role Overview
We are looking for a Receptionist at H&R Block to serve as a seasonal Client Service Professional / Receptionist. The role focuses on wowing clients now and in the future by providing excellent front‑office service.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suit‑ted tax professional for their needs.
- Schedule clients in a manner that suits them.
- Ensure all client needs have been met during service both in person, over the phone or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (desired).
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficient with the ability to use Microsoft Office.
About the Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Benefits
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan and employee stock purchase plan.
Pay Range
$11.00 - $27.00 per hour.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Location
Boston, MA
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Administrative
Industries
Retail
Sponsored Job #19912