H&R Block is hiring: Receptionist in Coopersburg

Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A Typical Day

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that strengthen each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Desired Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Prior experience in a fast‑paced customer service environment
• Excellent multitasking, organizational and time‑management skills
• Computer proficiency with Microsoft Office

What You’ll Bring to the Team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients in a manner that suits their preferences
• Ensure all client needs are met during service, whether in person, over the phone or virtually
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

Job Details

• Seniority Level: Not Applicable
• Employment Type: Full‑time
• Job Function: Administrative
• Industry: Retail

Benefits

• Employee Assistance Program with Health Advocate
• Wellbeing program, BetterYou, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to additional eligibility requirements)

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.