Okta for Developers
Technical Consultant (Federal)
Okta for Developers, Washington, District of Columbia, us, 20022
2 days ago Be among the first 25 applicants
Company Description Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.
Job Purpose In this role, you will be tasked with providing hands‑on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects with the goal of ensuring long‑term customer success. You will engage with the full Customer Success team to ensure a smooth transition post‑deployment to the support and maintenance phases and will be responsible for continuously improving delivery processes and methods.
Duties and Responsibilities
Work hands‑on with Okta customers, primarily in a post‑sales role, to provide innovative consulting services.
Gather, analyze, and document post‑sales requirements.
Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
Deliver excellent design and deployment solutions resulting in extraordinary customer satisfaction.
Be prompt and deliver high‑quality service and leadership to align with customer goals and requests.
Manage project scope, schedule, status, and documentation.
Mentor and train customers on the service.
Act as a liaison between customers and Product Management to drive product development.
Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
Interact with management and other roles within the customer organization and Okta.
Collaborate with the sales team on existing customers up‑sell and cross‑sell opportunities.
Perform hands‑on technical design, configuration, and troubleshooting of the Okta service.
Shape and influence Okta’s growth and scalability by designing new offerings and finding new ways to deliver amazing customer satisfaction.
Manage multiple concurrent deployment projects.
Apply knowledge of technologies and protocols to support identity federation and robust access control models such as SAML 2.0, WS‑Federation, OAuth, and OpenID Connect.
Provide customer service while applying knowledge of cloud architectures and complex enterprise on‑premise IT landscapes.
Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc.) when working with customers.
Utilize knowledge of typical enterprise identity lifecycle management processes and standards.
Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations.
Provide mentoring, guidance, and expertise to less experienced team members.
Ensure quality and time‑management processes are followed by the team (e.g., change controls, time tracking).
Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.
Travel up to 50% of the time to customer sites.
Minimum Required Knowledge, Skills, and Abilities
5–7 years experience as a technical consultant delivering solutions to external customers.
Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS‑Federation).
Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc.).
Some knowledge of enterprise web technologies, security, and cutting‑edge infrastructures.
Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.).
Ability to work independently and multi‑functionally supporting the development of client work.
Knowledge of typical enterprise identity lifecycle management processes and standards.
Ability to multitask and manage multiple customer engagements.
Able and willing to be a hands‑on contributor.
Superb communication skills, including issue tracking, triaging, and crisis management.
Experience in process improvement, decision‑making, managing processes, planning, analyzing information, and developing standards.
Additional Requirements
This position requires the ability to access federal environments and/or have access to protected federal data. Candidates must be able to submit documentation establishing U.S. Person status (e.g., U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee) upon hire.
Must be available to work onsite at Fort Meade.
Must have an active Top Secret Clearance.
Nice to Have
Experience designing and implementing security and identity management solutions to support critical systems and business programs.
Experience delivering Okta implementations for organizations.
Mobile development experience (iOS and Android).
Problem Solving
Exhibits confidence and extensive knowledge of emerging industry practices when solving business problems.
Asks probing questions to elicit facts and clarify a situation.
Identifies critical issues with ease.
Engages appropriate resources to obtain information, seek suggestions, and acquire assistance.
Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.
Communication
Communicates with internal and external customers and all levels of management.
Effectively communicates technical information to non‑technical audiences.
Delivers informative, well‑organized presentations.
Understanding how to communicate difficult/sensitive information thoughtfully.
Uses active listening skills to learn and understand the customer's business goals, objectives, and priorities.
Team and Customer Interaction
Facilitates effective team interaction.
Communicates effectively with customers to identify needs and evaluate alternative technical solutions with them.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Manages client expectations effectively.
Education A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required.
Compensation and Benefits Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. Okta also offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
OTE range: $142,000 – $212,000 USD
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Equal Opportunity Statement Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Privacy Notice Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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Company Description Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.
Job Purpose In this role, you will be tasked with providing hands‑on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects with the goal of ensuring long‑term customer success. You will engage with the full Customer Success team to ensure a smooth transition post‑deployment to the support and maintenance phases and will be responsible for continuously improving delivery processes and methods.
Duties and Responsibilities
Work hands‑on with Okta customers, primarily in a post‑sales role, to provide innovative consulting services.
Gather, analyze, and document post‑sales requirements.
Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
Deliver excellent design and deployment solutions resulting in extraordinary customer satisfaction.
Be prompt and deliver high‑quality service and leadership to align with customer goals and requests.
Manage project scope, schedule, status, and documentation.
Mentor and train customers on the service.
Act as a liaison between customers and Product Management to drive product development.
Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues.
Interact with management and other roles within the customer organization and Okta.
Collaborate with the sales team on existing customers up‑sell and cross‑sell opportunities.
Perform hands‑on technical design, configuration, and troubleshooting of the Okta service.
Shape and influence Okta’s growth and scalability by designing new offerings and finding new ways to deliver amazing customer satisfaction.
Manage multiple concurrent deployment projects.
Apply knowledge of technologies and protocols to support identity federation and robust access control models such as SAML 2.0, WS‑Federation, OAuth, and OpenID Connect.
Provide customer service while applying knowledge of cloud architectures and complex enterprise on‑premise IT landscapes.
Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc.) when working with customers.
Utilize knowledge of typical enterprise identity lifecycle management processes and standards.
Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations.
Provide mentoring, guidance, and expertise to less experienced team members.
Ensure quality and time‑management processes are followed by the team (e.g., change controls, time tracking).
Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement.
Travel up to 50% of the time to customer sites.
Minimum Required Knowledge, Skills, and Abilities
5–7 years experience as a technical consultant delivering solutions to external customers.
Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS‑Federation).
Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc.).
Some knowledge of enterprise web technologies, security, and cutting‑edge infrastructures.
Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.).
Ability to work independently and multi‑functionally supporting the development of client work.
Knowledge of typical enterprise identity lifecycle management processes and standards.
Ability to multitask and manage multiple customer engagements.
Able and willing to be a hands‑on contributor.
Superb communication skills, including issue tracking, triaging, and crisis management.
Experience in process improvement, decision‑making, managing processes, planning, analyzing information, and developing standards.
Additional Requirements
This position requires the ability to access federal environments and/or have access to protected federal data. Candidates must be able to submit documentation establishing U.S. Person status (e.g., U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee) upon hire.
Must be available to work onsite at Fort Meade.
Must have an active Top Secret Clearance.
Nice to Have
Experience designing and implementing security and identity management solutions to support critical systems and business programs.
Experience delivering Okta implementations for organizations.
Mobile development experience (iOS and Android).
Problem Solving
Exhibits confidence and extensive knowledge of emerging industry practices when solving business problems.
Asks probing questions to elicit facts and clarify a situation.
Identifies critical issues with ease.
Engages appropriate resources to obtain information, seek suggestions, and acquire assistance.
Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.
Communication
Communicates with internal and external customers and all levels of management.
Effectively communicates technical information to non‑technical audiences.
Delivers informative, well‑organized presentations.
Understanding how to communicate difficult/sensitive information thoughtfully.
Uses active listening skills to learn and understand the customer's business goals, objectives, and priorities.
Team and Customer Interaction
Facilitates effective team interaction.
Communicates effectively with customers to identify needs and evaluate alternative technical solutions with them.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Manages client expectations effectively.
Education A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required.
Compensation and Benefits Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. Okta also offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
OTE range: $142,000 – $212,000 USD
Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Equal Opportunity Statement Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Privacy Notice Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
#J-18808-Ljbffr