Okta for Developers
Company Description
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences. Job Purpose
In this role, you will be tasked with providing hands‑on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long‑term customer success. Additionally you will engage with the full Customer Success team to assure a smooth transition post‑deployment to the support/maintenance phases. Finally, you will be responsible for the continuous improvement of delivery processes and methods. Duties And Responsibilities
Work hands‑on with Okta customers in a post‑sales role to provide innovative consulting services. Gather, analyze, and document post‑sales requirements. Communicate to customers and partners at the technical and functional level appropriate for the situation. Provide excellent design and deployment solutions that result in extraordinary customer satisfaction. Manage project scope, schedule, status, and documentation. Mentor and train customers on the service. Act as a liaison between customers and product management to drive product development. Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. Collaborate with the sales team on existing customers up‑sell and cross‑sell opportunities. Perform hands‑on technical design, configuration, and troubleshooting of the Okta service. Shape and influence Okta’s growth and scalability by designing new offerings and finding new ways to deliver amazing customer satisfaction. Apply knowledge of technologies and protocols to support identity federation and robust access control models such as SAML 2.0, WS‑Federation, OAuth, and OpenID Connect. Develop customer integrations with JavaScript and major JavaScript MVC frameworks (Backbone, Angular, Ember, React, Node, etc.). Provide mentoring, guidance, and expertise to less experienced team members. Ensure quality and time management processes are followed by the team (e.g., change controls, time tracking). Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. 25% future travel required to customer sites. Minimum Required Knowledge, Skills, And Abilities
3‑5 years experience as a technical consultant delivering solutions to external customers. Minimum 3 years experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, Node, etc.). Experience with technologies and protocols to support identity federation and robust access control models (OAuth, OpenID Connect, SAML 2.0, WS‑Federation). Some knowledge of enterprise web technologies, security and cutting‑edge infrastructures. Ability to work independently and multi‑functionally supporting the development of client work you’re doing. Experience in designing and implementing security and identity management solutions to support critical systems and business programs. Knowledge of typical enterprise identity life cycle management processes and standards. Able and willing to be a hands‑on contributor. Superb communication skills, including issue tracking, triaging and crisis management. Preferred Skills And Experience
Non‑JavaScript software development experience (Java, .Net, Go, C#, Flutter, PHP, etc). Experience in delivering Auth0 implementations for organizations. Experience with Node JS runtime environment. Mobile development experience (iOS and Android). Problem Solving
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. Asks probing questions to elicit facts and clarify a situation. Identifies critical issues with ease. Engages appropriate resources to obtain information, seek suggestions and acquire assistance. Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication
Communicates with internal and external customers and all levels of management. Effectively communicates technical information to non‑technical audiences. Delivers informative, well‑organized presentations. Understands how to communicate difficult/sensitive information thoughtfully. Uses active listening skills to figure out and understand the customer’s business goals, objectives and priorities. Team And Customer Interaction
Facilitates effective team interaction. Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Manages client expectations effectively. Education
A Bachelor’s degree (or equivalent relevant experience) in Computer Science, Information Technology or related discipline required. Compensation and Benefits
OTE range for San Francisco Bay Area: $142,000—$212,000 USD. OTE range for California (excluding SF Bay Area), Colorado, Illinois, New York and Washington: $126,000—$190,000 USD. Benefits include health, dental, vision insurance, 401(k), flexible spending account and paid leave including PTO and parental leave. Equal Opportunity Employer statement follows. What you can look forward to as a Full‑Time Okta employee
Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Equal Opportunity Employer
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box – we’re looking for lifelong learners and people who can make us better with their unique experiences. Job Purpose
In this role, you will be tasked with providing hands‑on implementation and deployment services to our customers. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long‑term customer success. Additionally you will engage with the full Customer Success team to assure a smooth transition post‑deployment to the support/maintenance phases. Finally, you will be responsible for the continuous improvement of delivery processes and methods. Duties And Responsibilities
Work hands‑on with Okta customers in a post‑sales role to provide innovative consulting services. Gather, analyze, and document post‑sales requirements. Communicate to customers and partners at the technical and functional level appropriate for the situation. Provide excellent design and deployment solutions that result in extraordinary customer satisfaction. Manage project scope, schedule, status, and documentation. Mentor and train customers on the service. Act as a liaison between customers and product management to drive product development. Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. Collaborate with the sales team on existing customers up‑sell and cross‑sell opportunities. Perform hands‑on technical design, configuration, and troubleshooting of the Okta service. Shape and influence Okta’s growth and scalability by designing new offerings and finding new ways to deliver amazing customer satisfaction. Apply knowledge of technologies and protocols to support identity federation and robust access control models such as SAML 2.0, WS‑Federation, OAuth, and OpenID Connect. Develop customer integrations with JavaScript and major JavaScript MVC frameworks (Backbone, Angular, Ember, React, Node, etc.). Provide mentoring, guidance, and expertise to less experienced team members. Ensure quality and time management processes are followed by the team (e.g., change controls, time tracking). Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. 25% future travel required to customer sites. Minimum Required Knowledge, Skills, And Abilities
3‑5 years experience as a technical consultant delivering solutions to external customers. Minimum 3 years experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, Node, etc.). Experience with technologies and protocols to support identity federation and robust access control models (OAuth, OpenID Connect, SAML 2.0, WS‑Federation). Some knowledge of enterprise web technologies, security and cutting‑edge infrastructures. Ability to work independently and multi‑functionally supporting the development of client work you’re doing. Experience in designing and implementing security and identity management solutions to support critical systems and business programs. Knowledge of typical enterprise identity life cycle management processes and standards. Able and willing to be a hands‑on contributor. Superb communication skills, including issue tracking, triaging and crisis management. Preferred Skills And Experience
Non‑JavaScript software development experience (Java, .Net, Go, C#, Flutter, PHP, etc). Experience in delivering Auth0 implementations for organizations. Experience with Node JS runtime environment. Mobile development experience (iOS and Android). Problem Solving
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. Asks probing questions to elicit facts and clarify a situation. Identifies critical issues with ease. Engages appropriate resources to obtain information, seek suggestions and acquire assistance. Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication
Communicates with internal and external customers and all levels of management. Effectively communicates technical information to non‑technical audiences. Delivers informative, well‑organized presentations. Understands how to communicate difficult/sensitive information thoughtfully. Uses active listening skills to figure out and understand the customer’s business goals, objectives and priorities. Team And Customer Interaction
Facilitates effective team interaction. Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Manages client expectations effectively. Education
A Bachelor’s degree (or equivalent relevant experience) in Computer Science, Information Technology or related discipline required. Compensation and Benefits
OTE range for San Francisco Bay Area: $142,000—$212,000 USD. OTE range for California (excluding SF Bay Area), Colorado, Illinois, New York and Washington: $126,000—$190,000 USD. Benefits include health, dental, vision insurance, 401(k), flexible spending account and paid leave including PTO and parental leave. Equal Opportunity Employer statement follows. What you can look forward to as a Full‑Time Okta employee
Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Equal Opportunity Employer
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
#J-18808-Ljbffr