BrainChild Bio
Senior Specialist, Cell Therapy Patient Operations
BrainChild Bio, Seattle, Washington, us, 98127
Senior Specialist, Cell Therapy Patient Operations
This range is provided by BrainChild Bio. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$95,000.00/yr - $115,000.00/yr
Additional compensation types
Annual Bonus and Stock options
BrainChild Bio is seeking a highly motivated, detail-oriented Senior Specialist to join our Cell Therapy Patient Operations team. This pivotal role will manage and orchestrate the end-to-end, time-sensitive patient cell supply chain for our autologous cell therapy products. The Senior Specialist will collaborate closely with internal stakeholders, external vendors, apheresis centers, and clinical sites to ensure seamless coordination from order placement through drug product delivery.
This position offers a unique opportunity to help build and refine operational processes and systems before transitioning into day-to-day execution and continuous improvement. If you thrive in a fast-paced environment, enjoy building from the ground up, and are ready to take ownership and accountability, we encourage you to apply.
The ideal candidate is a proactive and adaptable professional who thrives in a dynamic, fast-paced environment. They are equally comfortable building scalable systems from the ground up and managing day-to-day operations with precision. With a strong sense of ownership and a collaborative mindset, they are driven to deliver operational excellence that directly impacts patient outcomes.
Responsibilities
Coordinate with clinical site study coordinators, apheresis centers, CDMOs, and couriers to maintain patient schedules within logistical and process constraints
Perform Apheresis Operations activities including site onboarding, training, qualification, and ongoing management of cell collection activities
Assist in the development and implementation of processes, systems and tools to enable Patient Operations, including scheduling and slot planning tools, scheduling and cell logistics milestone tracking from patient enrollment to product delivery, site notifications and product availability communications (range and confirmed dates), clinical trial kits and apheresis labeling consistency across the clinical network, management of scheduling & cell logistics-related contacts and addresses, call and case/ticket tracking, support chain of identity evaluations and risk mitigations
Provide exceptional customer service and clear communication with internal teams and external partners (e.g., CDMOs, CROs, clinical sites) regarding slot allocation, scheduling, logistics, manufacturing milestones, and product delivery
Represent Patient Operations on cross-functional project teams
Participate in on-call rotations as needed
Qualifications and Education Requirements
4+ years’ experience in the biotech or cell therapy industry
1+ years of hands‑on experience in autologous cellular therapy
Proven experience in scheduling, planning, and logistics coordination
Strong background in designing and implementing business processes
Solid understanding of GMP and GTP requirements
Familiarity with cell therapy orchestration systems
Excellent analytical and problem‑solving skills
Exceptional attention to detail and a strong commitment to right‑first‑time execution
Demonstrated ability to build and maintain strong cross‑functional and external relationships
Self‑starter with flexibility, creativity, and the ability to thrive in a dynamic startup environment
Must live within 50 miles of Seattle, WA
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Base pay range
$95,000.00/yr - $115,000.00/yr
Additional compensation types
Annual Bonus and Stock options
BrainChild Bio is seeking a highly motivated, detail-oriented Senior Specialist to join our Cell Therapy Patient Operations team. This pivotal role will manage and orchestrate the end-to-end, time-sensitive patient cell supply chain for our autologous cell therapy products. The Senior Specialist will collaborate closely with internal stakeholders, external vendors, apheresis centers, and clinical sites to ensure seamless coordination from order placement through drug product delivery.
This position offers a unique opportunity to help build and refine operational processes and systems before transitioning into day-to-day execution and continuous improvement. If you thrive in a fast-paced environment, enjoy building from the ground up, and are ready to take ownership and accountability, we encourage you to apply.
The ideal candidate is a proactive and adaptable professional who thrives in a dynamic, fast-paced environment. They are equally comfortable building scalable systems from the ground up and managing day-to-day operations with precision. With a strong sense of ownership and a collaborative mindset, they are driven to deliver operational excellence that directly impacts patient outcomes.
Responsibilities
Coordinate with clinical site study coordinators, apheresis centers, CDMOs, and couriers to maintain patient schedules within logistical and process constraints
Perform Apheresis Operations activities including site onboarding, training, qualification, and ongoing management of cell collection activities
Assist in the development and implementation of processes, systems and tools to enable Patient Operations, including scheduling and slot planning tools, scheduling and cell logistics milestone tracking from patient enrollment to product delivery, site notifications and product availability communications (range and confirmed dates), clinical trial kits and apheresis labeling consistency across the clinical network, management of scheduling & cell logistics-related contacts and addresses, call and case/ticket tracking, support chain of identity evaluations and risk mitigations
Provide exceptional customer service and clear communication with internal teams and external partners (e.g., CDMOs, CROs, clinical sites) regarding slot allocation, scheduling, logistics, manufacturing milestones, and product delivery
Represent Patient Operations on cross-functional project teams
Participate in on-call rotations as needed
Qualifications and Education Requirements
4+ years’ experience in the biotech or cell therapy industry
1+ years of hands‑on experience in autologous cellular therapy
Proven experience in scheduling, planning, and logistics coordination
Strong background in designing and implementing business processes
Solid understanding of GMP and GTP requirements
Familiarity with cell therapy orchestration systems
Excellent analytical and problem‑solving skills
Exceptional attention to detail and a strong commitment to right‑first‑time execution
Demonstrated ability to build and maintain strong cross‑functional and external relationships
Self‑starter with flexibility, creativity, and the ability to thrive in a dynamic startup environment
Must live within 50 miles of Seattle, WA
#J-18808-Ljbffr