American University
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Communications Coordinator
role at
American University .
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.
Summary The Communications Coordinator writes and creates multimedia content for the SIS website, newsletter, social media channels, podcast, marketing publications, and other outlets. Duties include compiling and sending the SIS newsletter; pitching and writing articles; editing content; interviewing faculty, staff, students, and alumni; working closely with the SIS Office of Research, Leadership in SIS’s Departments, and the SIS Events team to amplify faculty expertise; photography, video, and audio recording and editing; creating compelling social media graphics; posting to social media platforms; managing production of marketing materials; and other duties as assigned. The incumbent also will learn and use AU’s content management system, basic HTML coding, and digital asset management systems. The Communications Coordinator reports to the SIS Director of Marketing & Communications and works under the project leadership of the SIS Digital Content Manager for many tasks.
Essential Functions
Content Creation:
Pitch and produce news stories, features, and profiles of SIS faculty, students, alumni, staff, and others, including researching, interviewing, writing, photography, and videography as needed.
Produce stories that highlight research and insights by SIS faculty and students in engaging online formats.
Help maintain SIS website news.
Monthly Digital Newsletter:
Create draft in Emma and Engaging Networks, manage proofing process, and schedule and send the newsletter.
Podcast Production:
Assist in recording and editing the school’s monthly podcast, Big World; serve as lead producer/editor on roughly half the episodes.
Marketing Publications:
Assist in editing and writing SIS marketing publications as needed.
Graphic Design:
Create web graphics in Canva and Adobe Creative Cloud software.
Social Media Management:
Post SIS content and notices on social media channels and share content from AU and SIS community.
Assist Digital Content Manager in creating the social media content plan and executing scheduling/posting.
Build discrete social media campaigns that dovetail with the content plan.
Monitor SIS pages, flag inappropriate content, and respond to mentions on Facebook, Twitter/X, LinkedIn, and Instagram.
Attend SIS events, including commencement ceremonies, to collect and post social media content.
Web Content Maintenance:
Post content and edit in AU’s Content Management System (CMS) as required.
Take training and become proficient in CMS (CommonSpot).
Assist Website and Digital Communications Manager with page maintenance and accessibility issues.
Maintain SIS’s news and branding content on the APSIA website quarterly.
Project Management:
Manage specific projects, such as the Global Elections Tracker, under supervision of the Director.
Serve as liaison for Facilities regarding building signage and swag items.
Liaison to Central Units:
Assist in maintaining publishing practices with UCM and OIT; coordinate with other SIS units.
Other Duties:
Perform departmental tasks, including coordinating meetings and other administrative duties.
Position Type / Expected Hours
Full-Time.
35 hours per week.
Hybrid on campus three days per week (schedule subject to change).
Salary Range
$26.47 – $29.77 per hour.
Required Education and Experience
Bachelor’s degree.
1–3 years of relevant experience.
Experience creating eye-catching social media graphics.
Experience translating complex language to engaging social media posts.
Experience building social media engagement.
Preferred Education and Experience
2–4 years of relevant experience.
Direct experience with HTML, Adobe Creative Cloud, social media scheduling, content management systems, video production and editing, and SharePoint.
Experience shooting high-quality photos with DSLR/mirrorless and shooting/editing video with Adobe Premiere.
Experience recording and editing audio for podcasts with Adobe Audition.
Additional Eligibility Qualifications
Very strong interpersonal, written, and verbal communication skills.
Demonstrated ability to write for web, print, and social media.
Ability to communicate effectively with faculty and staff.
Solid understanding of website and content development.
Ability to apply communications skills to the web.
Demonstrated ability to organize time and manage multiple projects successfully.
Proficient computer skills, including Microsoft Office suite.
Benefits
Competitive retirement plan with 200% matching.
Tuition benefits for full‑time staff and their families.
Leadership development certificates.
Recognized as a fit‑friendly worksite by the American Heart Association.
Other Details
Hiring contingent on successful completion of a background check.
Employees must deliver services from DC, MD, VA, or perform work on‑site.
Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E‑Verify employer.
Current American University employees must apply through their employee Workday account.
Contact us: For more information or assistance with the American University careers site, email theworkline@american.edu.
Equal Opportunity Statement:
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information, or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.
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Communications Coordinator
role at
American University .
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.
Summary The Communications Coordinator writes and creates multimedia content for the SIS website, newsletter, social media channels, podcast, marketing publications, and other outlets. Duties include compiling and sending the SIS newsletter; pitching and writing articles; editing content; interviewing faculty, staff, students, and alumni; working closely with the SIS Office of Research, Leadership in SIS’s Departments, and the SIS Events team to amplify faculty expertise; photography, video, and audio recording and editing; creating compelling social media graphics; posting to social media platforms; managing production of marketing materials; and other duties as assigned. The incumbent also will learn and use AU’s content management system, basic HTML coding, and digital asset management systems. The Communications Coordinator reports to the SIS Director of Marketing & Communications and works under the project leadership of the SIS Digital Content Manager for many tasks.
Essential Functions
Content Creation:
Pitch and produce news stories, features, and profiles of SIS faculty, students, alumni, staff, and others, including researching, interviewing, writing, photography, and videography as needed.
Produce stories that highlight research and insights by SIS faculty and students in engaging online formats.
Help maintain SIS website news.
Monthly Digital Newsletter:
Create draft in Emma and Engaging Networks, manage proofing process, and schedule and send the newsletter.
Podcast Production:
Assist in recording and editing the school’s monthly podcast, Big World; serve as lead producer/editor on roughly half the episodes.
Marketing Publications:
Assist in editing and writing SIS marketing publications as needed.
Graphic Design:
Create web graphics in Canva and Adobe Creative Cloud software.
Social Media Management:
Post SIS content and notices on social media channels and share content from AU and SIS community.
Assist Digital Content Manager in creating the social media content plan and executing scheduling/posting.
Build discrete social media campaigns that dovetail with the content plan.
Monitor SIS pages, flag inappropriate content, and respond to mentions on Facebook, Twitter/X, LinkedIn, and Instagram.
Attend SIS events, including commencement ceremonies, to collect and post social media content.
Web Content Maintenance:
Post content and edit in AU’s Content Management System (CMS) as required.
Take training and become proficient in CMS (CommonSpot).
Assist Website and Digital Communications Manager with page maintenance and accessibility issues.
Maintain SIS’s news and branding content on the APSIA website quarterly.
Project Management:
Manage specific projects, such as the Global Elections Tracker, under supervision of the Director.
Serve as liaison for Facilities regarding building signage and swag items.
Liaison to Central Units:
Assist in maintaining publishing practices with UCM and OIT; coordinate with other SIS units.
Other Duties:
Perform departmental tasks, including coordinating meetings and other administrative duties.
Position Type / Expected Hours
Full-Time.
35 hours per week.
Hybrid on campus three days per week (schedule subject to change).
Salary Range
$26.47 – $29.77 per hour.
Required Education and Experience
Bachelor’s degree.
1–3 years of relevant experience.
Experience creating eye-catching social media graphics.
Experience translating complex language to engaging social media posts.
Experience building social media engagement.
Preferred Education and Experience
2–4 years of relevant experience.
Direct experience with HTML, Adobe Creative Cloud, social media scheduling, content management systems, video production and editing, and SharePoint.
Experience shooting high-quality photos with DSLR/mirrorless and shooting/editing video with Adobe Premiere.
Experience recording and editing audio for podcasts with Adobe Audition.
Additional Eligibility Qualifications
Very strong interpersonal, written, and verbal communication skills.
Demonstrated ability to write for web, print, and social media.
Ability to communicate effectively with faculty and staff.
Solid understanding of website and content development.
Ability to apply communications skills to the web.
Demonstrated ability to organize time and manage multiple projects successfully.
Proficient computer skills, including Microsoft Office suite.
Benefits
Competitive retirement plan with 200% matching.
Tuition benefits for full‑time staff and their families.
Leadership development certificates.
Recognized as a fit‑friendly worksite by the American Heart Association.
Other Details
Hiring contingent on successful completion of a background check.
Employees must deliver services from DC, MD, VA, or perform work on‑site.
Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E‑Verify employer.
Current American University employees must apply through their employee Workday account.
Contact us: For more information or assistance with the American University careers site, email theworkline@american.edu.
Equal Opportunity Statement:
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information, or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.
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