Logo
Gleaners Food Bank of Indiana

Network Service Manager

Gleaners Food Bank of Indiana, Indiana, Pennsylvania, us, 15705

Save Job

Recruiter and Retention Specialist for Gleaners Food Bank We are hiring and looking for volunteers!. Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In addition to vital hunger relief programs in our 21‑county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.

Company paid vision, long‑term disability, $50,000 life AD&D

Paid life and long‑term disability insurance

Maternal, parental & caregiver leave

On‑site gym

Wellness programs

403(b) plan with up to 4% match

Monthly attendance bonus

Earn up to 10% incentive pay

Apparel allowance

The Network Service Manager is responsible for managing all aspects of customer service, community outreach, relationship building, training assistance and compliance review visits of assigned Gleaners’ Network Partners within their region. This position is also responsible for ensuring compliance with all Feeding America requirements, government regulations, and health codes. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

Servicing: Boone, Hamilton and Hendricks counties

Essential Functions

Manage all Gleaners’ hunger relief distribution activity within the assigned region (agencies, pantries, schools, mobiles, etc.).

Serve as primary point of contact for all assigned Network Partners to ensure the highest level of customer service.

Work as a liaison between the regional food assistance partners and other internal departments.

Ensure Network Partner compliance with all Feeding America requirements, Gleaners and government regulations (TEFAP) and local health codes where applicable through monitoring visits, inspections with proper tracking and documentation.

Expand and leverage community partnerships within assigned region to recruit new and/or enhance current distribution sites, with regard to storage capacity, volunteers, leadership development, or other needs as identified.

Provide guidance on any hunger relief efforts in assigned region in collaboration with internal and external partners to strengthen the existing network.

Coordinate requests for grant funding for Network Partners in assigned region.

Provide input for organizational communications, including story bank, newsletter, website content, etc.

Attend all‑staff and department meetings, community meetings, and/or other meetings related to hunger relief.

Monitor deadlines for any grants related to program activities in assigned region.

Perform all other duties as assigned.

Education and Experience

Bachelor’s Degree or equivalent experience.

Minimum of three years’ work experience in a related field.

Food Safety and Handling Certified, or ability to be certified.

Multi‑Lingu­al preferred, but not required.

Other Relevant Skills and Abilities

Strong organizational, interpersonal, and relationship management skills.

Excellent verbal, written communication and presentation skills.

Basic math and problem‑solving skills.

Outstanding public demeanor for dealing with agencies, coworkers, volunteers and donors.

Initiative/self‑starter/ability to work without close supervision.

Ability to work in a fast‑paced environment with multifaceted demands while meeting deadlines.

Proficient in computer, copier, fax machine, telephone, and other office equipment.

Proficient in Microsoft Excel/Word/Outlook/PowerPoint/Google Docs/CRM platforms.

Ability to work with people of diverse backgrounds.

Valid driver’s license/clean driving record/Must be insurable by company vehicle insurance provider.

Full job description is on www.gleaners.org/hiring

#J-18808-Ljbffr