Harris County
Associate Director, Property Tax Services - Downtown
Harris County, Houston, Texas, United States, 77246
The Associate Director, Property Tax Services, assists the Director to manage the Property Tax Division of the Harris County Tax Office and ensures full compliance with statutory and departmental requirements. The role drives operational excellence by defining best practices, mitigating risk, and optimizing processes across all Property Tax Services divisions. It oversees continuous training of employees to maintain high service standards, collaborates closely with Budget Management, Financial Services, Treasury, and Audit on day-to-day operations, and manages relationships with third-party depository and merchant services vendors.
About the Tax Assessor-Collector The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks including:
Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.
Duties & Responsibilities
Plan, direct, and supervise personnel by providing training, discussing career path goals, monitoring work performance and providing feedback.
Prepares and approves transfer of misapplied funds to correct/intended accounts.
Maintains relationships with other Tax Office divisions, external organizations and government entities for information.
Manages and prepares the training of new policies, procedures and laws that may impact on the division.
Assists managers with the recruitment process, training for new employees and current staff.
Lead and participate in committee activities with vendors and manage team transitions and processes with third party depository, merchant services and property tax software vendors to ensure efficient Tax Office operations.
Oversee property tax collections by our third-party depository and merchant services vendors.
Handle escalated Property Tax issues with customers.
Other duties as assigned.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education and Experience
Bachelor’s Degree in Accounting, Finance, Business Administration, Public Administration or a related field. Relevant experience may substitute for the required education.
Minimum of five years of experience in property tax management, with a proven track record of handling complex tax matters.
Five or more years of supervisory/management experience.
Experience in a county tax office, government tax agency, or municipal finance department.
Knowledge, Skills, and Abilities
Knowledge of Information Technology databases and accounting system applications.
Proven leadership skills and ability to work independently.
Ability to read, analyze and interpret financial data, general business periodicals, professional journals, technical procedures and government regulations.
Good decision making and problem-solving abilities.
Ability to juggle multiple deadlines and initiatives, which is a routine part of this role.
Ability to prioritize, adapt quickly and identify and recommend areas in need of corrective action.
Strong oral and written communication skills as well as interpersonal skills with all levels of management.
Ability to work independently and function effectively in a team-oriented environment.
Ability to work special hours upon request.
Professional attitude and appearance.
Proficient computer skills in Microsoft Excel, Word, Access.
Excellent analytical and organizational skills.
NOTE
Knowledge of payment processing and collection methods.
LOCATION
1001 Preston St. Houston Texas 77002
HOURS
Mon-Fri 7:45 am - 4:45 pm
Some overtime hours are required on weekdays and weekends
May require attendance at outside training seminars and/or conferences
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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About the Tax Assessor-Collector The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks including:
Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.
Duties & Responsibilities
Plan, direct, and supervise personnel by providing training, discussing career path goals, monitoring work performance and providing feedback.
Prepares and approves transfer of misapplied funds to correct/intended accounts.
Maintains relationships with other Tax Office divisions, external organizations and government entities for information.
Manages and prepares the training of new policies, procedures and laws that may impact on the division.
Assists managers with the recruitment process, training for new employees and current staff.
Lead and participate in committee activities with vendors and manage team transitions and processes with third party depository, merchant services and property tax software vendors to ensure efficient Tax Office operations.
Oversee property tax collections by our third-party depository and merchant services vendors.
Handle escalated Property Tax issues with customers.
Other duties as assigned.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education and Experience
Bachelor’s Degree in Accounting, Finance, Business Administration, Public Administration or a related field. Relevant experience may substitute for the required education.
Minimum of five years of experience in property tax management, with a proven track record of handling complex tax matters.
Five or more years of supervisory/management experience.
Experience in a county tax office, government tax agency, or municipal finance department.
Knowledge, Skills, and Abilities
Knowledge of Information Technology databases and accounting system applications.
Proven leadership skills and ability to work independently.
Ability to read, analyze and interpret financial data, general business periodicals, professional journals, technical procedures and government regulations.
Good decision making and problem-solving abilities.
Ability to juggle multiple deadlines and initiatives, which is a routine part of this role.
Ability to prioritize, adapt quickly and identify and recommend areas in need of corrective action.
Strong oral and written communication skills as well as interpersonal skills with all levels of management.
Ability to work independently and function effectively in a team-oriented environment.
Ability to work special hours upon request.
Professional attitude and appearance.
Proficient computer skills in Microsoft Excel, Word, Access.
Excellent analytical and organizational skills.
NOTE
Knowledge of payment processing and collection methods.
LOCATION
1001 Preston St. Houston Texas 77002
HOURS
Mon-Fri 7:45 am - 4:45 pm
Some overtime hours are required on weekdays and weekends
May require attendance at outside training seminars and/or conferences
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
#J-18808-Ljbffr