Tarkett
Field Service Representative (SoCal, LV, TX)
Tarkett, San Diego, California, United States, 92189
Field Service Representative (SoCal, LV, TX)
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Tarkett in Dalton has an opportunity for a Field Service Representative. Objectives for Technical Services and Field Services include supporting Tarkett as the leader in the flooring industry; providing excellent customer service; providing excellent technical sales support; providing consistent, timely, and accurate documentation. The position will involve work with resilient products such as LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile, and wall base.
Location: Based out of Southern California, Las Vegas, or Texas.
Job Responsibilities
Provide technical support via in-person contact, telephone, and e‑mail communications (product, installation, site conditions, maintenance).
Significant amount of troubleshooting and problem solving.
Conduct claim inspections and technical evaluations in the field, traveling to jobsites throughout the western United States and Western Canada, and occasionally outside North America.
Submit detailed reports within 48 hours, including key observations, photographs, and evidence.
Product installation of soft surface materials (carpet tile, Powerbond, broadloom) for trade shows (e.g., NeoCon), mock‑ups, and field testing; produce tip sheet videos.
Conduct training sessions and seminars, including hands‑on installation demonstrations and presentations.
Conduct Powerbond and broadloom certification tests (written and practical exam) that are pass or fail for students.
Manage logistics of certifications and submit paperwork to the corporate office for certification of students who pass.
Travel 50%–75% of the time with Tarkett account executives on customer visits to provide technical support on sales calls.
Experience and Skills
Intermediate to advanced computer skills (Microsoft Office).
Effective communication skills. Bilingual not required but preferred.
Flooring installation experience, including experience with Powerbond, woven, and tufted broadloom.
Professional, respectful, honest, reliable, and strong work ethic.
Ability to travel.
What We Offer
Commitment that safety is #1.
Competitive benefits, pay, and retirement plan options.
Career growth, stability, and flexible work arrangements.
Responsible Manufacturing – Protecting Our Planet for the Future
Utilize renewable energy and a closed‑loop recycled water process.
Commit to reducing greenhouse emissions and water consumption.
Recognized by the Asthma and Allergy Foundation.
Who we are With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. We offer a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries worldwide. Committed to changing the game with a circular economy and reducing its carbon footprint, the Group has implemented an eco‑innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human‑Conscious Design® approach. Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). www.tarkett-group.com
Tarkett is an equal opportunity employer. We value diversity in backgrounds and experiences and promote an inclusive workplace where all employees can perform at their best.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries
Wholesale Building Materials, Manufacturing, and Textile Manufacturing
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Get AI-powered advice on this job and more exclusive features.
Tarkett in Dalton has an opportunity for a Field Service Representative. Objectives for Technical Services and Field Services include supporting Tarkett as the leader in the flooring industry; providing excellent customer service; providing excellent technical sales support; providing consistent, timely, and accurate documentation. The position will involve work with resilient products such as LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile, and wall base.
Location: Based out of Southern California, Las Vegas, or Texas.
Job Responsibilities
Provide technical support via in-person contact, telephone, and e‑mail communications (product, installation, site conditions, maintenance).
Significant amount of troubleshooting and problem solving.
Conduct claim inspections and technical evaluations in the field, traveling to jobsites throughout the western United States and Western Canada, and occasionally outside North America.
Submit detailed reports within 48 hours, including key observations, photographs, and evidence.
Product installation of soft surface materials (carpet tile, Powerbond, broadloom) for trade shows (e.g., NeoCon), mock‑ups, and field testing; produce tip sheet videos.
Conduct training sessions and seminars, including hands‑on installation demonstrations and presentations.
Conduct Powerbond and broadloom certification tests (written and practical exam) that are pass or fail for students.
Manage logistics of certifications and submit paperwork to the corporate office for certification of students who pass.
Travel 50%–75% of the time with Tarkett account executives on customer visits to provide technical support on sales calls.
Experience and Skills
Intermediate to advanced computer skills (Microsoft Office).
Effective communication skills. Bilingual not required but preferred.
Flooring installation experience, including experience with Powerbond, woven, and tufted broadloom.
Professional, respectful, honest, reliable, and strong work ethic.
Ability to travel.
What We Offer
Commitment that safety is #1.
Competitive benefits, pay, and retirement plan options.
Career growth, stability, and flexible work arrangements.
Responsible Manufacturing – Protecting Our Planet for the Future
Utilize renewable energy and a closed‑loop recycled water process.
Commit to reducing greenhouse emissions and water consumption.
Recognized by the Asthma and Allergy Foundation.
Who we are With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. We offer a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries worldwide. Committed to changing the game with a circular economy and reducing its carbon footprint, the Group has implemented an eco‑innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human‑Conscious Design® approach. Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). www.tarkett-group.com
Tarkett is an equal opportunity employer. We value diversity in backgrounds and experiences and promote an inclusive workplace where all employees can perform at their best.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries
Wholesale Building Materials, Manufacturing, and Textile Manufacturing
#J-18808-Ljbffr