Walmart
(USA) Senior Manager, UX Design - Associate Experiences
Walmart, Sunnyvale, California, United States, 94087
(USA) Senior Manager, UX Design - Associate Experiences
Join to apply for the (USA) Senior Manager, UX Design - Associate Experiences role at Walmart.
Base pay range $143,000.00/yr - $286,000.00/yr
What you’ll do: Design Leadership & Strategy
Define and drive the UX vision for associate‑facing and driver tools, aligning with Walmart’s enterprise priorities.
Identify experience gaps and translate business needs into actionable design strategies.
Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.
Team Development & Coaching
Build, mentor, and inspire a high‑performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
Foster a culture of belonging, creativity, and continuous learning.
Cross‑Functional Influence
Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.
Operational Excellence
Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
Anticipate risks and develop contingency plans, while ensuring adaptability in execution.
Communication & Advocacy
Represent design strategy at senior leadership forums with clarity, confidence, and data‑driven storytelling.
Advocate for associates’ needs by bringing user insights and empathy into decision‑making.
What you’ll bring:
Strong critical thinking and problem‑solving abilities with a systems‑thinking approach.
Exceptional communication and storytelling skills for executive and cross‑functional audiences.
Deep expertise in user research, interaction design, and design operations.
Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.
Strong leadership presence with the ability to coach, mentor, and inspire design teams.
Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.
10‑12+ years of professional experience in UX, Product Design, or related fields.
5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.
Proven track record of delivering strategic design initiatives with measurable business impact.
Preferred:
Experience in retail, supply chain, or large‑scale enterprise software.
Familiarity with accessibility standards, inclusive design practices and localization.
Spanish language proficiency is a plus.
This role is onsite 5‑days a week.
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.
Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (e.g., IDEOU - Foundations in Design Thinking Certificate).
Driving product development in a user experience area.
Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Related industry experience (e.g., retail, supply chain, eCommerce, healthcare).
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area experience.
Experience creating inclusive digital experiences and knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
Masters: Architecture, Artificial Intelligence, Business, Cognitive Science, Computer Science.
Primary Location: 640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
Drug‑free Workplace: Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Job Details:
Seniority level:
Director
Employment type:
Full‑time
Job function:
Information Technology
Industries:
Retail
Referrals increase your chances of interviewing at Walmart by 2x.
Visit https://one.walmart.com/notices for more information about PTO.
#J-18808-Ljbffr
Base pay range $143,000.00/yr - $286,000.00/yr
What you’ll do: Design Leadership & Strategy
Define and drive the UX vision for associate‑facing and driver tools, aligning with Walmart’s enterprise priorities.
Identify experience gaps and translate business needs into actionable design strategies.
Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.
Team Development & Coaching
Build, mentor, and inspire a high‑performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
Foster a culture of belonging, creativity, and continuous learning.
Cross‑Functional Influence
Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.
Operational Excellence
Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
Anticipate risks and develop contingency plans, while ensuring adaptability in execution.
Communication & Advocacy
Represent design strategy at senior leadership forums with clarity, confidence, and data‑driven storytelling.
Advocate for associates’ needs by bringing user insights and empathy into decision‑making.
What you’ll bring:
Strong critical thinking and problem‑solving abilities with a systems‑thinking approach.
Exceptional communication and storytelling skills for executive and cross‑functional audiences.
Deep expertise in user research, interaction design, and design operations.
Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.
Strong leadership presence with the ability to coach, mentor, and inspire design teams.
Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.
10‑12+ years of professional experience in UX, Product Design, or related fields.
5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.
Proven track record of delivering strategic design initiatives with measurable business impact.
Preferred:
Experience in retail, supply chain, or large‑scale enterprise software.
Familiarity with accessibility standards, inclusive design practices and localization.
Spanish language proficiency is a plus.
This role is onsite 5‑days a week.
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Minimum Qualifications: Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.
Preferred Qualifications: Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (e.g., IDEOU - Foundations in Design Thinking Certificate).
Driving product development in a user experience area.
Master’s degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Related industry experience (e.g., retail, supply chain, eCommerce, healthcare).
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area experience.
Experience creating inclusive digital experiences and knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
Masters: Architecture, Artificial Intelligence, Business, Cognitive Science, Computer Science.
Primary Location: 640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
Drug‑free Workplace: Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Job Details:
Seniority level:
Director
Employment type:
Full‑time
Job function:
Information Technology
Industries:
Retail
Referrals increase your chances of interviewing at Walmart by 2x.
Visit https://one.walmart.com/notices for more information about PTO.
#J-18808-Ljbffr