lululemon
Company Overview
lululemon is an innovative performance apparel company dedicated to yoga, running, training, and other athletic pursuits. We set the bar in technical fabrics and functional design, creating transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future, and we are committed to an equitable, inclusive, and growth‑focused environment for our people.
Job Summary The Community Specialist is responsible for executing the store’s community strategy. This involves engaging with the community through relationship building, events, and other activities, supporting lululemon product seeding, and attending local studios. The Specialist develops and sustains local key relationships with lululemon Ambassadors and other influential partners, delivers a world‑class guest experience on the floor, and brings a community perspective into every customer interaction.
Responsibilities
Collaborate with store leadership to bring community strategy and guest experience to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and retention.
Engage with the local community to identify future Ambassador or partner opportunities and enhance the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and/or host local and regional community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive, productive, and fun experience for all team members.
Requirements Eligibility
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation.
Schedule / Availability
Work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees.
Experience
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building.
Job Assets (Nice to Have)
Education: High school diploma/GED/equivalent, or above.
Experience building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
Integrity: Behaves in an honest, fair, and ethical manner.
Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
Planning and Organizing: Plans and organizes work efficiently to ensure completion in alignment with priorities.
Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
Learner Mindset: Is curious, open to feedback, and pursues learning and progress to continually grow and develop.
Self‑Leadership: Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives.
Interactive Communication: Conveys information effectively and understands information shared while interacting with others.
Work Context
Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.
Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Compensation & Benefits Base Pay Range: $22.50 - $25.89/hour, subject to minimum wage in the location. Target Bonus: $2.00/hour. Total Target Base Pay Range: $24.50 - $27.89/hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Benefits:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
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Job Summary The Community Specialist is responsible for executing the store’s community strategy. This involves engaging with the community through relationship building, events, and other activities, supporting lululemon product seeding, and attending local studios. The Specialist develops and sustains local key relationships with lululemon Ambassadors and other influential partners, delivers a world‑class guest experience on the floor, and brings a community perspective into every customer interaction.
Responsibilities
Collaborate with store leadership to bring community strategy and guest experience to life.
Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and retention.
Engage with the local community to identify future Ambassador or partner opportunities and enhance the store’s standing as a community hub.
Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
Attend, support, and/or host local and regional community events.
Execute the product seeding strategy through community partners and Ambassadors.
Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding events, projects, or initiatives.
Contribute to a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive, productive, and fun experience for all team members.
Requirements Eligibility
Must be legally authorized to work in the country in which the store is located.
Must have the ability to travel to the assigned store with reliable transportation.
Schedule / Availability
Work schedule can vary based on store needs.
Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees.
Experience
1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building.
Job Assets (Nice to Have)
Education: High school diploma/GED/equivalent, or above.
Experience building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
Integrity: Behaves in an honest, fair, and ethical manner.
Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
Planning and Organizing: Plans and organizes work efficiently to ensure completion in alignment with priorities.
Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
Learner Mindset: Is curious, open to feedback, and pursues learning and progress to continually grow and develop.
Self‑Leadership: Takes personal responsibility for own actions; inspires others to buy‑in and actively support goals and initiatives.
Interactive Communication: Conveys information effectively and understands information shared while interacting with others.
Work Context
Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community.
Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Compensation & Benefits Base Pay Range: $22.50 - $25.89/hour, subject to minimum wage in the location. Target Bonus: $2.00/hour. Total Target Base Pay Range: $24.50 - $27.89/hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Benefits:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
#J-18808-Ljbffr