R Systems
Information Technology Service Management Specialist
R Systems, Sacramento, California, United States, 95828
R Systems is a global leader in technology and analytics services, delivering innovative solutions to drive digital transformation across industries like
Telecom, Banking, Healthcare, and Public Services . With over 4,400 professionals in 25+ countries, we are committed to helping our clients achieve operational excellence and enhanced customer experiences. We are proud to be
Great Place to Work® Certified™
in 10 countries, including India, the USA, Canada, and more. Our vibrant team culture fosters collaboration, innovation, and growth, making R Systems a fantastic place to work. Join us in creating impactful solutions and advancing technology for a better tomorrow. Key Responsibilities
Design, develop, and implement new ServiceNow applications, modules, and workflows. Customize existing ServiceNow solutions including forms, UI policies, client/server scripts, and business rules. Develop and maintain integrations between ServiceNow and other enterprise systems using APIs, MID Servers, and integration tools. Implement and support ServiceNow modules such as: Incident, Problem, Change, Request, CMDB, Asset, Knowledge, Service Catalog, ITOM, ITBM, HRSD, SecOps, or CSM. Required Skills & Experience
3+ years of hands-on experience as a
ServiceNow Developer or Administrator . Experience with
Flow Designer, IntegrationHub, and Service Portal customization. Familiarity with
ITIL processes
and IT Service Management frameworks. Experience with
ServiceNow upgrades, performance optimization, and cloning . Strong analytical, troubleshooting, and communication skills. Certifications (Active & Required)
ServiceNow Certified System Administrator (CSA One or more of the following preferred: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, HRSD, or CSM ServiceNow Micro-Certifications (Flow Designer, IntegrationHub, Performance Analytics, etc.) Why Join Us?
Innovative Environment:
Work on impactful public sector projects that drive technological advancements. Competitive Compensation:
Receive a competitive salary and benefits package that reflects your expertise. Professional Growth:
Enjoy opportunities for career development, certifications, and continuous learning. Flexible Work Arrangement:
Benefit from a hybrid work model that supports both remote and on-site work. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
IT Services and IT Consulting
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Telecom, Banking, Healthcare, and Public Services . With over 4,400 professionals in 25+ countries, we are committed to helping our clients achieve operational excellence and enhanced customer experiences. We are proud to be
Great Place to Work® Certified™
in 10 countries, including India, the USA, Canada, and more. Our vibrant team culture fosters collaboration, innovation, and growth, making R Systems a fantastic place to work. Join us in creating impactful solutions and advancing technology for a better tomorrow. Key Responsibilities
Design, develop, and implement new ServiceNow applications, modules, and workflows. Customize existing ServiceNow solutions including forms, UI policies, client/server scripts, and business rules. Develop and maintain integrations between ServiceNow and other enterprise systems using APIs, MID Servers, and integration tools. Implement and support ServiceNow modules such as: Incident, Problem, Change, Request, CMDB, Asset, Knowledge, Service Catalog, ITOM, ITBM, HRSD, SecOps, or CSM. Required Skills & Experience
3+ years of hands-on experience as a
ServiceNow Developer or Administrator . Experience with
Flow Designer, IntegrationHub, and Service Portal customization. Familiarity with
ITIL processes
and IT Service Management frameworks. Experience with
ServiceNow upgrades, performance optimization, and cloning . Strong analytical, troubleshooting, and communication skills. Certifications (Active & Required)
ServiceNow Certified System Administrator (CSA One or more of the following preferred: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) – ITSM, ITOM, HRSD, or CSM ServiceNow Micro-Certifications (Flow Designer, IntegrationHub, Performance Analytics, etc.) Why Join Us?
Innovative Environment:
Work on impactful public sector projects that drive technological advancements. Competitive Compensation:
Receive a competitive salary and benefits package that reflects your expertise. Professional Growth:
Enjoy opportunities for career development, certifications, and continuous learning. Flexible Work Arrangement:
Benefit from a hybrid work model that supports both remote and on-site work. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
IT Services and IT Consulting
#J-18808-Ljbffr