Frontline Source Group
Customer Service Representative
Frontline Source Group, Missouri City, Texas, United States, 77489
Job Description
Join our dynamic eCommerce team located in Missouri City, TX as a Customer Service Representative. Showcase your exceptional problem-solving abilities to effectively address customer inquiries and deliver unparalleled service. Apply now for this temporary 2-month contract role.
Company Profile:
Expanding eCommerce division within a thriving and innovative organization Collaborative work environment housed in a brand-new office facility Engaging initiatives aimed at fostering customer growth and reactivation Customer Service Representative Role:
The Customer Service Representative will be instrumental in nurturing and enhancing customer relationships by providing exceptional service and proactive communication. In addition to managing inbound calls, emails, and chats, this role will focus on a specialized project to reconnect with former customers, introduce new offerings, and drive repeat business.
Reconnect with dormant customers to understand their needs and reintroduce products Communicate updates on new and existing products, promotional campaigns, and discount opportunities Thoroughly document all customer interactions and follow-up actions Assist with additional customer service projects as delegated Customer Service Representative Profile:
High School Diploma or equivalent qualification required Minimum of 2 years of prior customer service experience, with eCommerce or retail background preferred Proficient in data entry and computer operation Outstanding telephone etiquette and strong communication skills Positive demeanor and ability to excel in a collaborative team setting Exceptional multitasking capabilities and adept at problem-solving Enthusiastic and energetic about engaging customers and fostering loyalty Features and Benefits while On Contract:
Explore our comprehensive benefits package beyond the standard offerings typically provided by staffing agencies. Visit our website's Candidate Benefits tab for a detailed list.
Client's Features and Benefits:
Medical coverage Dental and Vision benefits 401K plan with matching contributions Generous 4-week Paid Time Off (PTO) allowance Job Requirements
CSR, Call Center, Outbound Calls, E-Commerce, inside sales
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer:
Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Jessica Payne
Jessica has been a proud member of the Frontline family for 10+ years. She specializes in building partnerships with our clients, establishing a proven track record in placing qualified individuals in a professional setting. These settings include but are not limited to Marketing, Accounting, Finance, Revenue Cycle, Dental, HSE, Administration, Legal, HR, and Information Technology. She takes pride in building long-lasting relationships by focusing on industry knowledge, as well as timely and efficient communication.
469-249-9130 Schedule a Meeting jessica.payne@frtline.com Connect on Facebook Connect on X Connect on LinkedIn Connect on Google+
FOLLOW US ON LINKEDIN
All interviews are set by appointment only and we do not allow walk-ins at any location.
We are an Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Join our dynamic eCommerce team located in Missouri City, TX as a Customer Service Representative. Showcase your exceptional problem-solving abilities to effectively address customer inquiries and deliver unparalleled service. Apply now for this temporary 2-month contract role.
Company Profile:
Expanding eCommerce division within a thriving and innovative organization Collaborative work environment housed in a brand-new office facility Engaging initiatives aimed at fostering customer growth and reactivation Customer Service Representative Role:
The Customer Service Representative will be instrumental in nurturing and enhancing customer relationships by providing exceptional service and proactive communication. In addition to managing inbound calls, emails, and chats, this role will focus on a specialized project to reconnect with former customers, introduce new offerings, and drive repeat business.
Reconnect with dormant customers to understand their needs and reintroduce products Communicate updates on new and existing products, promotional campaigns, and discount opportunities Thoroughly document all customer interactions and follow-up actions Assist with additional customer service projects as delegated Customer Service Representative Profile:
High School Diploma or equivalent qualification required Minimum of 2 years of prior customer service experience, with eCommerce or retail background preferred Proficient in data entry and computer operation Outstanding telephone etiquette and strong communication skills Positive demeanor and ability to excel in a collaborative team setting Exceptional multitasking capabilities and adept at problem-solving Enthusiastic and energetic about engaging customers and fostering loyalty Features and Benefits while On Contract:
Explore our comprehensive benefits package beyond the standard offerings typically provided by staffing agencies. Visit our website's Candidate Benefits tab for a detailed list.
Client's Features and Benefits:
Medical coverage Dental and Vision benefits 401K plan with matching contributions Generous 4-week Paid Time Off (PTO) allowance Job Requirements
CSR, Call Center, Outbound Calls, E-Commerce, inside sales
Additional Information
Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas.
Disclaimer:
Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
Meet Your Recruiter
Jessica Payne
Jessica has been a proud member of the Frontline family for 10+ years. She specializes in building partnerships with our clients, establishing a proven track record in placing qualified individuals in a professional setting. These settings include but are not limited to Marketing, Accounting, Finance, Revenue Cycle, Dental, HSE, Administration, Legal, HR, and Information Technology. She takes pride in building long-lasting relationships by focusing on industry knowledge, as well as timely and efficient communication.
469-249-9130 Schedule a Meeting jessica.payne@frtline.com Connect on Facebook Connect on X Connect on LinkedIn Connect on Google+
FOLLOW US ON LINKEDIN
All interviews are set by appointment only and we do not allow walk-ins at any location.
We are an Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.