Access Dubuque
Power Equipment Manager
Theisen Home Farm Auto
1 Positions
ID: 3557518
Posted On 09/08/2025
Refreshed On 10/09/2025
Job Overview
Power Equipment Service Manager
Employment Type:
Full Time
Supervisor:
Store Manager
Job Description
Will be responsible for all aspects of our Power Equipment Sales and Service ensuring all product Theisens sells and services puts our customer first. This position will require all warranty information is recorded, tracked and reported to the CMO while maintaining a qualified sales and repair team.
Qualifications
2 years management experience
2- or more years of Vocational training or hands on experience working in the Power Equipment Field
Key Responsibilities
Provide excellent customer service by having a strong understanding of products and services to address customer questions.
Maintain sales and service staff in all locations as established
Maintain warranty program, track and report reimbursements for all vendors
Coordinate logistics for warranty repair, for shops without repair centers
Maintain training requirements for techs and support staff
Maintain general knowledge of all products, may need to have expertise in specific product areas
Make product recommendations and attend trade shows
Explain benefits and features of merchandise to customers and suggest add-on merchandise
Review P&L statements, budgeting and Cap X needs
Maintain cleanliness, pricing and ensure Brand levels of appearance are maintained
Required Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Great customer service skills
Sthil Silver/Gold Certification is preferred
Basic math skills
Exhibit a high level of integrity and business ethics
Ability to answer phones, and learn cash register functions
Familiar with forklift and pallet jack operations and the ability to be certified to run a forklift
Excellent verbal communication skills
Possess a positive attitude, good listening skills and an outgoing personality
Vocational or College degree or relevant Power Equipment work history
Able to manage a team and communicate effectively to others in the organization
Physical Demands
Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Benefits
Part-Time and Full-Time Eligible:
Competitive match on 401K
PTO
Holidays
Birthday-off with pay
Associate discount and many other benefits
Full-Time Also Eligible:
Health insurance
Dental insurance
Vision insurance
Flexible spending accounts
Short-term and long-term disability
Company Culture and Values
At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting
Customer First
, working together as
One Connected Team
, and always finding ways to
Give Back
. These three pillars guide how we approach our work and interact with each other every day.
We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.
Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.
Primary Contact
315330
Kelly Boge
HR Generalist, Human Resources
563-556-4738
Phone
Phone
Phone
Fax
Kellyb@theisens.com
Email
True
True
True
Job Details
Categories
Management/Executive
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1280
Job REQ #
3557518
# Positions
1
Start Date
20250908
End Date
20251207
Featured Job
TH Ad
TH Comments
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Theisen Home Farm Auto
About the Company
Theisen's is an independent, family-owned chain of Home, Farm and Auto stores, with locations in Dubuque, Maquoketa, Dewitt, Anamosa, Monticello, Tipton, Dyersville, Vinton, lowa Falls, Charles City, New Hampton, Marshalltown, Cedar Rapids (2), Newton, Ames, Grinnell, Pella, Coralville, Indianola, Davenport IA, Sparta WI, Black River Falls WI and Jefferson, WI.
Theisen's is a member of Mid-States Distributing, a buying group comprised of independent, family-owned retailers across the country.
Theisen's was founded in 1927 by Leo & Kathryn Theisen.  Theisen's headquarters are in Dubuque where the buying staff, advertising, accounting, human resources, MIS and distribution center are located.
Theisen's
 
 
employs over 1200 associates. The philosophy at Theisen's is "people buy from people, not companies" and the company stresses that "our associates work with us, not for us". 6201 Chavenelle Road Dubuque , IA 52002-2634 (563)556-4738
Theisen Home Farm Auto
1 Positions
ID: 3557518
Posted On 09/08/2025
Refreshed On 10/09/2025
Job Overview
Power Equipment Service Manager
Employment Type:
Full Time
Supervisor:
Store Manager
Job Description
Will be responsible for all aspects of our Power Equipment Sales and Service ensuring all product Theisens sells and services puts our customer first. This position will require all warranty information is recorded, tracked and reported to the CMO while maintaining a qualified sales and repair team.
Qualifications
2 years management experience
2- or more years of Vocational training or hands on experience working in the Power Equipment Field
Key Responsibilities
Provide excellent customer service by having a strong understanding of products and services to address customer questions.
Maintain sales and service staff in all locations as established
Maintain warranty program, track and report reimbursements for all vendors
Coordinate logistics for warranty repair, for shops without repair centers
Maintain training requirements for techs and support staff
Maintain general knowledge of all products, may need to have expertise in specific product areas
Make product recommendations and attend trade shows
Explain benefits and features of merchandise to customers and suggest add-on merchandise
Review P&L statements, budgeting and Cap X needs
Maintain cleanliness, pricing and ensure Brand levels of appearance are maintained
Required Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Great customer service skills
Sthil Silver/Gold Certification is preferred
Basic math skills
Exhibit a high level of integrity and business ethics
Ability to answer phones, and learn cash register functions
Familiar with forklift and pallet jack operations and the ability to be certified to run a forklift
Excellent verbal communication skills
Possess a positive attitude, good listening skills and an outgoing personality
Vocational or College degree or relevant Power Equipment work history
Able to manage a team and communicate effectively to others in the organization
Physical Demands
Frequent physical demands include lifting up to 50 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Benefits
Part-Time and Full-Time Eligible:
Competitive match on 401K
PTO
Holidays
Birthday-off with pay
Associate discount and many other benefits
Full-Time Also Eligible:
Health insurance
Dental insurance
Vision insurance
Flexible spending accounts
Short-term and long-term disability
Company Culture and Values
At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting
Customer First
, working together as
One Connected Team
, and always finding ways to
Give Back
. These three pillars guide how we approach our work and interact with each other every day.
We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.
Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.
Primary Contact
315330
Kelly Boge
HR Generalist, Human Resources
563-556-4738
Phone
Phone
Phone
Fax
Kellyb@theisens.com
True
True
True
Job Details
Categories
Management/Executive
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1280
Job REQ #
3557518
# Positions
1
Start Date
20250908
End Date
20251207
Featured Job
TH Ad
TH Comments
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Sales Representative/Account Manager
Bodensteiner Implement Co
Manager of Operations Efficiency
Medical Associates
Account Manager
Cottingham & Butler/ SISCO
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Theisen Home Farm Auto
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Share this Job
Theisen Home Farm Auto
About the Company
Theisen's is an independent, family-owned chain of Home, Farm and Auto stores, with locations in Dubuque, Maquoketa, Dewitt, Anamosa, Monticello, Tipton, Dyersville, Vinton, lowa Falls, Charles City, New Hampton, Marshalltown, Cedar Rapids (2), Newton, Ames, Grinnell, Pella, Coralville, Indianola, Davenport IA, Sparta WI, Black River Falls WI and Jefferson, WI.
Theisen's is a member of Mid-States Distributing, a buying group comprised of independent, family-owned retailers across the country.
Theisen's was founded in 1927 by Leo & Kathryn Theisen.  Theisen's headquarters are in Dubuque where the buying staff, advertising, accounting, human resources, MIS and distribution center are located.
Theisen's
 
 
employs over 1200 associates. The philosophy at Theisen's is "people buy from people, not companies" and the company stresses that "our associates work with us, not for us". 6201 Chavenelle Road Dubuque , IA 52002-2634 (563)556-4738