Emergency Restoration Xperts (ERX)
Mitigation Technician
Emergency Restoration Xperts (ERX), Charlotte, North Carolina, United States, 28245
Overview
Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions. With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. Our vision is to become the "Titans" of the Restoration Industry. Core Values
WORK HARD & HAVE FUN DOING IT OWN IT FAITH FAMILIES FIRST GROWTH-DRIVEN MINDSET Role Description
We are looking to hire a full-time Mitigation Technician that exceeds customer expectations while assessing, rebuilding, and restoring homes and businesses after man-made and natural disasters. You will be tasked creating a superior customer experience. Mitigation Technicians accomplish this by a commitment to be part of an emergency response team, physical strength and stamina and proficiency with using hand and power tools. Responsibilities
Interact with customers in disaster response activities. Repair and restore structure. Remove and replace damaged drywall, plumbing, and related materials. Work with supervisor to ensure team unity and efficiency. Execute and implement appropriate mitigation procedures and follow up to assure excellent customer service. Requirements
Attention to details in organization, cleanliness and care for facility, assets, and equipment. Valid unrestricted driver’s license. Basic tech skills to use a smartphone/tablet and relevant software. Availability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays. Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required. Benefits
Monday – Friday 8AM-5PM Consistent Schedule A few month events where food is provided Call‑out bonus for after‑hours work Dental, Disability, Life, Medical and Vision Insurance 401K Company Match PTO – Paid Time Off Phone allowance Physical Environment
Physical ability to lift 50 lbs and comfortable standing on feet for prolonged periods. Ability to work within non‑climate‑controlled environments.
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Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water, fire, mold, storm, biohazard, and other conditions. With over 10 years of experience, ERX is an industry leader that demonstrates a commitment to customer satisfaction by following best practices and industry standards to meet the needs, wants, and desires of our customers. Our vision is to become the "Titans" of the Restoration Industry. Core Values
WORK HARD & HAVE FUN DOING IT OWN IT FAITH FAMILIES FIRST GROWTH-DRIVEN MINDSET Role Description
We are looking to hire a full-time Mitigation Technician that exceeds customer expectations while assessing, rebuilding, and restoring homes and businesses after man-made and natural disasters. You will be tasked creating a superior customer experience. Mitigation Technicians accomplish this by a commitment to be part of an emergency response team, physical strength and stamina and proficiency with using hand and power tools. Responsibilities
Interact with customers in disaster response activities. Repair and restore structure. Remove and replace damaged drywall, plumbing, and related materials. Work with supervisor to ensure team unity and efficiency. Execute and implement appropriate mitigation procedures and follow up to assure excellent customer service. Requirements
Attention to details in organization, cleanliness and care for facility, assets, and equipment. Valid unrestricted driver’s license. Basic tech skills to use a smartphone/tablet and relevant software. Availability to work overtime in response to emergency situations, which may include after hours, weekends, or holidays. Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required. Benefits
Monday – Friday 8AM-5PM Consistent Schedule A few month events where food is provided Call‑out bonus for after‑hours work Dental, Disability, Life, Medical and Vision Insurance 401K Company Match PTO – Paid Time Off Phone allowance Physical Environment
Physical ability to lift 50 lbs and comfortable standing on feet for prolonged periods. Ability to work within non‑climate‑controlled environments.
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