Unitek College
Job Description
We are looking for an Admissions Representative to join our team under direct supervision. The role involves recruiting qualified students for the college’s academic programs in a compliant, appropriate, and professional manner. Responsibilities include providing basic information, routine guidance, and assistance to potential students on enrollment and the admissions process, evaluating and resolving student inquiries, issues, and problems, and ensuring appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. The candidate will uphold enrollment standards by complying with related governmental regulations and standards of accreditation, enrolling only students who meet eligibility requirements as published in the college’s catalog.
Key expectations: Demonstrate a positive attitude and motivation, concern for students, teamwork, excellent time management, and a strong work ethic to follow through on commitments to students and the organization. Use company-approved admissions materials during telephone calls, interviews, and the enrollment process. Observe and adhere to all company policies and best practices. Exercise judgment within defined procedures to determine appropriate course of action.
Responsibilities Building Relationships
Take inquiry calls from all potential students interested in learning about the programs—entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an interview.
Return web inquiries and calls promptly and provide accurate information about the programs, including entrance requirements, curricula, and academic standards.
Make outbound phone calls to potential students who have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
Participate in organized phone‑a‑thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up with interviews that did not progress in the enrollment process and dropped or cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring any reference to financial aid complies with the company policy.
Utilize only approved company materials during the interview process and conduct interviews according to the stated policies and procedures.
Meet with potential students to explain the program offering and match the college’s benefits to the student’s needs, discussing suitable programs in accordance with the student’s desires, qualifications, and objectives.
Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.
Mentoring and Guidance
Provide basic information, routine advice, and assistance to students using established procedures and policies on available programs and eligibility requirements.
Serve as a liaison between student and campus, assisting with enrollment forms and documentation, reviewing applications for compliance, and partnering with Finance to ensure a high level of customer service during the transition.
Mentor and advise students to help them identify their unique skills and interests.
Address any easily resolved inquiries, questions, concerns, or issues (referring more difficult cases to a more experienced staff member) and ensure appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy and legal requirements.
Administrative
Accurately account for all inquiries and admissions activity associated with them.
Complete daily activity reports.
Ensure that all pre‑start paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all required training for this position.
Perform other duties as assigned by local leaders.
Attend meetings as directed by supervisor.
Pay Range: $25‑$28
Seniority Level Entry level
Employment Type Full‑time
Job Function Education and Training; Education Administration Programs
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Key expectations: Demonstrate a positive attitude and motivation, concern for students, teamwork, excellent time management, and a strong work ethic to follow through on commitments to students and the organization. Use company-approved admissions materials during telephone calls, interviews, and the enrollment process. Observe and adhere to all company policies and best practices. Exercise judgment within defined procedures to determine appropriate course of action.
Responsibilities Building Relationships
Take inquiry calls from all potential students interested in learning about the programs—entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an interview.
Return web inquiries and calls promptly and provide accurate information about the programs, including entrance requirements, curricula, and academic standards.
Make outbound phone calls to potential students who have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
Participate in organized phone‑a‑thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up with interviews that did not progress in the enrollment process and dropped or cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring any reference to financial aid complies with the company policy.
Utilize only approved company materials during the interview process and conduct interviews according to the stated policies and procedures.
Meet with potential students to explain the program offering and match the college’s benefits to the student’s needs, discussing suitable programs in accordance with the student’s desires, qualifications, and objectives.
Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.
Mentoring and Guidance
Provide basic information, routine advice, and assistance to students using established procedures and policies on available programs and eligibility requirements.
Serve as a liaison between student and campus, assisting with enrollment forms and documentation, reviewing applications for compliance, and partnering with Finance to ensure a high level of customer service during the transition.
Mentor and advise students to help them identify their unique skills and interests.
Address any easily resolved inquiries, questions, concerns, or issues (referring more difficult cases to a more experienced staff member) and ensure appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy and legal requirements.
Administrative
Accurately account for all inquiries and admissions activity associated with them.
Complete daily activity reports.
Ensure that all pre‑start paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all required training for this position.
Perform other duties as assigned by local leaders.
Attend meetings as directed by supervisor.
Pay Range: $25‑$28
Seniority Level Entry level
Employment Type Full‑time
Job Function Education and Training; Education Administration Programs
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