Live Nation Entertainment
LN Venues, Food and Beverage Manager- Saint Andrew's Hall
Live Nation Entertainment, Detroit, Michigan, United States, 48228
LN Venues, Food and Beverage Manager- Saint Andrew's Hall
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Job Summary Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Who Are You Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
What This Role Will Do
Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
Assist and support staff in any of their job functions as needed
Conduct daily pre-shift in an upbeat and motivational manner
Conduct informative and motivational pre-shifts
Assist in perceiving and troubleshooting potential problems
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
Responsible for bank and adherence to HOBE cash handling policy
Assist in filling “change” requests from bartenders and servers
Maintain Company safety and sanitation standards and hold staff accountable for doing the same
Support and communicate with all other departments
Enter all liquor orders and manage inventory process for the bars
Monitor the labor cost of the shift, paying close attention to overtime
Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client’s approval
Accurate accounting close-out of special events
Checking accuracy of labor system at the end of the shift
Oversee parties/special events in the rooms
Provide guidance in executing outstanding guest service
Conducts performance counseling and ensures discipline procedures follow all Company guidelines
Training of hourly staff members
Develop strategies to generate/enhance revenue
What This Person Will Bring
TIPS and RAMP/ Responsible Alcohol Awareness Training Certification or Equivalent
Ability to work late hours
3 years supervisory experience in high volume restaurant/live entertainment environment
Working knowledge of restaurant and bar operations
Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
Skill in leadership, guest relations, decision making and staff schedule maintenance
Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
High School diploma
Physical Demands / Working Environment
Working environment is fast-paced, loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 35 lbs using proper lifting techniques
Benefits & Perks HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match
Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants ... (remaining EEO statement continues).
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available ... (remaining recruiting policy paragraph).
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing
Industries Entertainment Providers
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Job Summary Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Who Are You Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
What This Role Will Do
Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness-line of sight)
Assist and support staff in any of their job functions as needed
Conduct daily pre-shift in an upbeat and motivational manner
Conduct informative and motivational pre-shifts
Assist in perceiving and troubleshooting potential problems
Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
Responsible for bank and adherence to HOBE cash handling policy
Assist in filling “change” requests from bartenders and servers
Maintain Company safety and sanitation standards and hold staff accountable for doing the same
Support and communicate with all other departments
Enter all liquor orders and manage inventory process for the bars
Monitor the labor cost of the shift, paying close attention to overtime
Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client’s approval
Accurate accounting close-out of special events
Checking accuracy of labor system at the end of the shift
Oversee parties/special events in the rooms
Provide guidance in executing outstanding guest service
Conducts performance counseling and ensures discipline procedures follow all Company guidelines
Training of hourly staff members
Develop strategies to generate/enhance revenue
What This Person Will Bring
TIPS and RAMP/ Responsible Alcohol Awareness Training Certification or Equivalent
Ability to work late hours
3 years supervisory experience in high volume restaurant/live entertainment environment
Working knowledge of restaurant and bar operations
Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint)
Skill in leadership, guest relations, decision making and staff schedule maintenance
Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
High School diploma
Physical Demands / Working Environment
Working environment is fast-paced, loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 35 lbs using proper lifting techniques
Benefits & Perks HEALTH : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH : 401(k) program with company match, stock reimbursement program
FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS : Volunteer time off, crowdfunding match
Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants ... (remaining EEO statement continues).
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available ... (remaining recruiting policy paragraph).
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Management and Manufacturing
Industries Entertainment Providers
#J-18808-Ljbffr