University of Minnesota
Join to apply for the
One Stop Counselor
role at
University of Minnesota 1 day ago Be among the first 25 applicants Join to apply for the
One Stop Counselor
role at
University of Minnesota Get AI-powered advice on this job and more exclusive features. University of Minnesota provided pay range
This range is provided by University of Minnesota. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$55,000.00/yr - $61,000.00/yr Academic Support Resources, at the University of Minnesota, is hiring
three
One Stop Counselors. One Stop Counselors provide integrated student services to University students, families, faculty, and staff in the main areas of records and enrollment, billing, and financial aid. The One Stop Counselor position requires an in-depth understanding of and training on university, federal and state policies regulating academic records, registration, financial aid, and student account billing. Additionally, One Stop Counselors are equipped with broad knowledge of campus resources and services. As a vital resource for the University community, it is essential for One Stop Counselors to provide inclusive and welcoming student service. One Stop Counselors regularly engage in sensitive conversations related to academic success and financial matters. Effective One Stop Counselors are aware of the University’s diverse community and have the ability to communicate and interact effectively with people of all ages and identities. One Stop Counselors must exhibit excellent problem solving skills and professional judgment when resolving complex student questions and concerns as well as inquiries from collegiate/departmental staff, academic advisers, and faculty. Through their broad knowledge of the University, One Stop Counselors have the authority to apply independent discretion and professional judgment without supervisor approval in a variety of situations. Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor. This is a 100%-time, 40 hour/week salaried position. Duties: Counseling & Advising - 60% Community Outreach, Committees, & Projects - 20% Appeals, Waivers & Petitions - 10% Coaching and indirect supervision of student staff - 10% Interested? Apply now! Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Education Industries Higher Education Referrals increase your chances of interviewing at University of Minnesota by 2x Inferred from the description for this job
Medical insurance 401(k) Paid paternity leave Paid maternity leave Tuition assistance Disability insurance Get notified about new Customer Service Representative jobs in
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One Stop Counselor
role at
University of Minnesota 1 day ago Be among the first 25 applicants Join to apply for the
One Stop Counselor
role at
University of Minnesota Get AI-powered advice on this job and more exclusive features. University of Minnesota provided pay range
This range is provided by University of Minnesota. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$55,000.00/yr - $61,000.00/yr Academic Support Resources, at the University of Minnesota, is hiring
three
One Stop Counselors. One Stop Counselors provide integrated student services to University students, families, faculty, and staff in the main areas of records and enrollment, billing, and financial aid. The One Stop Counselor position requires an in-depth understanding of and training on university, federal and state policies regulating academic records, registration, financial aid, and student account billing. Additionally, One Stop Counselors are equipped with broad knowledge of campus resources and services. As a vital resource for the University community, it is essential for One Stop Counselors to provide inclusive and welcoming student service. One Stop Counselors regularly engage in sensitive conversations related to academic success and financial matters. Effective One Stop Counselors are aware of the University’s diverse community and have the ability to communicate and interact effectively with people of all ages and identities. One Stop Counselors must exhibit excellent problem solving skills and professional judgment when resolving complex student questions and concerns as well as inquiries from collegiate/departmental staff, academic advisers, and faculty. Through their broad knowledge of the University, One Stop Counselors have the authority to apply independent discretion and professional judgment without supervisor approval in a variety of situations. Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor. This is a 100%-time, 40 hour/week salaried position. Duties: Counseling & Advising - 60% Community Outreach, Committees, & Projects - 20% Appeals, Waivers & Petitions - 10% Coaching and indirect supervision of student staff - 10% Interested? Apply now! Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Education Industries Higher Education Referrals increase your chances of interviewing at University of Minnesota by 2x Inferred from the description for this job
Medical insurance 401(k) Paid paternity leave Paid maternity leave Tuition assistance Disability insurance Get notified about new Customer Service Representative jobs in
Minneapolis, MN . Future Opening: Customer Service Representative - State Farm Agent Team Member
St Louis Park, MN $40,000.00-$45,000.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Minneapolis, MN $44,000.00-$55,000.00 2 years ago Minneapolis, MN $18.00-$20.00 7 months ago Customer Relations Representative - State Farm Agent Team Member
Minneapolis, MN $48,000.00-$68,000.00 2 years ago Customer Service Representative - Phone and Chat - Minneapolis, MN
Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Roseville, MN $45,000.00-$65,000.00 3 months ago Minneapolis, MN $23.00-$28.00 8 months ago Customer Service Representative - State Farm Agent Team Member
Eagan, MN $40,000.00-$55,000.00 1 year ago Front Desk & Guest Experience Specialist
Fan Relations Specialist (Customer Service)
Customer Service Representative - State Farm Agent Team Member
Minneapolis–Saint Paul, WI $40,000.00-$60,000.00 3 weeks ago Airport Customer Service Agent PT (Spirit) MSP
Customer Service Representative - $500 Sign-On Bonus!
Customer Service Representative - State Farm Agent Team Member
St Paul, MN $45,000.00-$65,000.00 6 months ago Minneapolis, MN $52,000.00-$55,000.00 3 weeks ago Customer Service Representative - State Farm Agent Team Member
Brooklyn Park, MN $45,000.00-$75,000.00 1 year ago Customer Service Representative - State Farm Agent Team Member
Chanhassen, MN $65,000.00-$75,000.00 2 years ago Greater Minneapolis-St. Paul Area $16.00-$18.00 1 week ago Minneapolis, MN $12.00-$14.00 4 months ago Customer Contact Center Rep Associate | Flex
Minneapolis, MN $43,000.00-$47,000.00 2 days ago Greater Minneapolis-St. Paul Area 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr