Northrop Grumman
Sr. Principal Voice Engineer - R10213455-6
Northrop Grumman, Linthicum, Maryland, United States
Senior Cisco Voice Engineer (Northrop Grumman Enterprise Classified Solutions)
Job Details Relocation assistance: No.
Clearance type: Secret.
Travel: Yes, 10% of the time.
About the Company At Northrop Grumman, employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today and for generations to come. Our pioneering spirit has enabled us to be at the forefront of many technological advancements in our nation’s history—from the first flight across the Atlantic Ocean to stealth bombers and landing on the moon. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future and enjoy the process along the way.
Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups, and calling search spaces.
Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter‑site voice routing.
Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third‑party platforms.
Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third‑party monitoring platforms.
Perform routine system upgrades, patches, and backups for UC platforms.
Troubleshoot and resolve complex voice‑related issues in a timely manner.
Manage UCCX for multiple teams.
Collaborate with cross‑functional teams to integrate voice solutions with existing systems.
Provide technical support and training to end‑users and IT staff.
Stay updated with the latest industry trends and technologies related to voice communications.
Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements.
Develop technical solutions to complex problems that require ingenuity and creativity.
Support teams in project designs to clarify project requirements and provide design solutions in accordance with standards.
Perform troubleshooting analysis of voice infrastructure and associated systems.
Document voice hardware and software technology components.
Install and configure Cisco voice hardware/software and accompanying technologies.
Provide third‑level support and troubleshooting of voice problems; periodically provide after‑hours and weekend support.
Work without appreciable direction.
Exercise considerable latitude in determining technical objectives of the assignment.
Review work from a long‑term perspective to achieve desired results.
Interface regularly with customers and manage customer installation timelines and deliverables to facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements.
Experience with Microsoft Office, Visio, Project, PowerPoint, and Excel.
Lift equipment weighing up to 40 pounds.
Work after hours and weekends as needed.
This role is 100% onsite at any of our major Northrop Grumman work locations, including: Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL.
Basic Qualifications
Must have a Master’s Degree with 6 years of relevant experience; or a Bachelor’s Degree with 8 years of relevant experience; or an Associate’s Degree with 10 years of relevant experience; or a High School diploma (or equivalent) with 12 years of relevant experience.
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE).
Must have an active DOD Secret level security clearance (at a minimum).
Must have experience designing and maintaining LAN/WAN‑based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls).
Excellent problem‑solving skills and ability to work under pressure.
Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice.
Top Secret security clearance, SCI, Polygraph, or SAP/SAR access would be nice to have.
Demonstrated leadership skills, or previous management of small teams, would be helpful.
Familiarity with network infrastructure and security principles.
Experience with VQ Conferencing.
Salary and Benefits Primary Level Salary Range: $107,800.00 – $187,300.00. This range is a guideline; final offers depend on scope, responsibilities, experience, and market conditions. Employees may be eligible for overtime, shift differential, discretionary bonuses, and long‑term incentives. Benefits include health insurance, life and disability insurance, a savings plan, paid holidays, and paid time off.
Application Information The application period for the job is estimated to 20 days from the posting date, but may vary with business needs and candidate availability. U.S. citizenship is required for all positions that require a government clearance.
EEO Statement Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO.
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Job Details Relocation assistance: No.
Clearance type: Secret.
Travel: Yes, 10% of the time.
About the Company At Northrop Grumman, employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today and for generations to come. Our pioneering spirit has enabled us to be at the forefront of many technological advancements in our nation’s history—from the first flight across the Atlantic Ocean to stealth bombers and landing on the moon. We look for people who have bold new ideas, courage, and a pioneering spirit to join forces to invent the future and enjoy the process along the way.
Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups, and calling search spaces.
Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter‑site voice routing.
Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third‑party platforms.
Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third‑party monitoring platforms.
Perform routine system upgrades, patches, and backups for UC platforms.
Troubleshoot and resolve complex voice‑related issues in a timely manner.
Manage UCCX for multiple teams.
Collaborate with cross‑functional teams to integrate voice solutions with existing systems.
Provide technical support and training to end‑users and IT staff.
Stay updated with the latest industry trends and technologies related to voice communications.
Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements.
Develop technical solutions to complex problems that require ingenuity and creativity.
Support teams in project designs to clarify project requirements and provide design solutions in accordance with standards.
Perform troubleshooting analysis of voice infrastructure and associated systems.
Document voice hardware and software technology components.
Install and configure Cisco voice hardware/software and accompanying technologies.
Provide third‑level support and troubleshooting of voice problems; periodically provide after‑hours and weekend support.
Work without appreciable direction.
Exercise considerable latitude in determining technical objectives of the assignment.
Review work from a long‑term perspective to achieve desired results.
Interface regularly with customers and manage customer installation timelines and deliverables to facilitate successful deployments.
Manage timely resolution of all critical and/or complex problems meeting SLA requirements.
Experience with Microsoft Office, Visio, Project, PowerPoint, and Excel.
Lift equipment weighing up to 40 pounds.
Work after hours and weekends as needed.
This role is 100% onsite at any of our major Northrop Grumman work locations, including: Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL.
Basic Qualifications
Must have a Master’s Degree with 6 years of relevant experience; or a Bachelor’s Degree with 8 years of relevant experience; or an Associate’s Degree with 10 years of relevant experience; or a High School diploma (or equivalent) with 12 years of relevant experience.
Must have a DOD 8570 IAT level II baseline certification (example: Security+ CE).
Must have an active DOD Secret level security clearance (at a minimum).
Must have experience designing and maintaining LAN/WAN‑based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls).
Excellent problem‑solving skills and ability to work under pressure.
Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice.
Top Secret security clearance, SCI, Polygraph, or SAP/SAR access would be nice to have.
Demonstrated leadership skills, or previous management of small teams, would be helpful.
Familiarity with network infrastructure and security principles.
Experience with VQ Conferencing.
Salary and Benefits Primary Level Salary Range: $107,800.00 – $187,300.00. This range is a guideline; final offers depend on scope, responsibilities, experience, and market conditions. Employees may be eligible for overtime, shift differential, discretionary bonuses, and long‑term incentives. Benefits include health insurance, life and disability insurance, a savings plan, paid holidays, and paid time off.
Application Information The application period for the job is estimated to 20 days from the posting date, but may vary with business needs and candidate availability. U.S. citizenship is required for all positions that require a government clearance.
EEO Statement Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO.
#J-18808-Ljbffr