Northrop Grumman
Sr. Principal Voice Engineer - R10213455-3
Northrop Grumman, Melbourne, Florida, United States, 32935
Sr. Principal Voice Engineer - R10213455-3
Northrop Grumman is seeking a senior-level Cisco Voice Engineer to design, implement, and maintain Cisco voice solutions. The ideal candidate has extensive experience with VoIP technologies, Cisco Unified Communications Manager, and related voice platforms.
RELOCATION ASSISTANCE:
No relocation assistance available CLEARANCE TYPE:
Secret TRAVEL:
Yes, 10% of the time
Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups, and calling search spaces.
Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing.
Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third‑party platforms.
Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third‑party monitoring platforms.
Perform routine system upgrades, patches, and backups for UC platforms.
Troubleshoot and resolve complex voice‑related issues in a timely manner.
Manage UCCX for multiple teams.
Collaborate with cross‑functional teams to integrate voice solutions with existing systems.
Provide technical support and training to end‑users and IT staff.
Stay updated with the latest industry trends and technologies related to voice communications.
Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements.
Develop technical solutions to complex problems requiring ingenuity and creativity.
Support teams in project designs to clarify requirements and provide design solutions per standards.
Perform troubleshooting analysis of voice infrastructure and associated systems.
Document voice hardware and software technology components.
Install and configure Cisco voice hardware/software and accompanying technologies.
Provide third‑level support and troubleshooting of voice problems; offer after‑hours and weekend support as needed.
Work independently with considerable latitude in determining technical objectives.
Manage customer installation timelines and deliverables to facilitate successful deployments.
Ensure timely resolution of all critical and/or complex problems meeting SLA requirements.
Experience with Microsoft Office, Visio, Project, PowerPoint, and Excel.
Lift equipment weighing up to 40 pounds; work after hours and weekends as required.
Position is 100% onsite at major Northrop Grumman locations (Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL).
Basic Qualifications
Must have a Master's Degree with 6 years of relevant experience; OR a Bachelor's Degree with 8 years of relevant experience; OR an Associate's Degree with 10 years of relevant experience; OR a high school diploma (or equivalent) with 12 years of relevant experience.
Must have a DOD 8570 IAT Level II baseline certification (e.g., Security+ CE).
Must have an active DOD Secret level security clearance.
Must have experience designing and maintaining LAN/WAN networks, managing routing protocols on large LAN environments, and working with Cisco hardware (routers, switches, firewalls).
Excellent problem‑solving skills and ability to work under pressure.
Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice.
Top Secret security clearance, SCI, polygraph, or SAP/SAR access are advantageous.
Demonstrated leadership skills or previous management of small teams.
Familiarity with network infrastructure and security principles.
Experience with VQ conferencing.
Primary Level Salary Range: $107,800.00 - $187,300.00. The above range is a guideline; base salary offers consider scope, responsibilities, experience, education, skills, and market conditions.
Employees may be eligible for overtime, shift differential, discretionary bonuses, and long‑term incentives depending on position. Northrop Grumman offers health insurance, life and disability insurance, a savings plan, company‑paid holidays, and paid time off (PTO) for vacation and personal business.
Application period is approximately 20 days from posting; this timeline may vary. U.S. citizenship is required for all positions with a government clearance and certain restricted positions.
Northrop Grumman is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any protected class. For a complete EEO and pay transparency statement, visit
http://www.northropgrumman.com/EEO .
#J-18808-Ljbffr
RELOCATION ASSISTANCE:
No relocation assistance available CLEARANCE TYPE:
Secret TRAVEL:
Yes, 10% of the time
Key Responsibilities
Design and implement Cisco voice solutions, including VoIP, VTC, VQ, CMS, Jabber, and other unified communications systems.
Develop and maintain complex dial plans, route patterns, translation patterns, route lists, groups, and calling search spaces.
Configure and troubleshoot Cisco Unified Border Element (CUBE) routers for SIP trunking and inter-site voice routing.
Support and troubleshoot video teleconferencing (VTC) systems, including Cisco Telepresence, Room Kits, and integration with third‑party platforms.
Monitor and optimize voice/video quality using tools like Cisco VQM, RTMT, and third‑party monitoring platforms.
Perform routine system upgrades, patches, and backups for UC platforms.
Troubleshoot and resolve complex voice‑related issues in a timely manner.
Manage UCCX for multiple teams.
Collaborate with cross‑functional teams to integrate voice solutions with existing systems.
Provide technical support and training to end‑users and IT staff.
Stay updated with the latest industry trends and technologies related to voice communications.
Additional Duties
Plan, manage and implement complex voice designs in support of customer requirements.
Develop technical solutions to complex problems requiring ingenuity and creativity.
Support teams in project designs to clarify requirements and provide design solutions per standards.
Perform troubleshooting analysis of voice infrastructure and associated systems.
Document voice hardware and software technology components.
Install and configure Cisco voice hardware/software and accompanying technologies.
Provide third‑level support and troubleshooting of voice problems; offer after‑hours and weekend support as needed.
Work independently with considerable latitude in determining technical objectives.
Manage customer installation timelines and deliverables to facilitate successful deployments.
Ensure timely resolution of all critical and/or complex problems meeting SLA requirements.
Experience with Microsoft Office, Visio, Project, PowerPoint, and Excel.
Lift equipment weighing up to 40 pounds; work after hours and weekends as required.
Position is 100% onsite at major Northrop Grumman locations (Redondo Beach, CA; Rolling Meadows, IL; Roy, UT; Melbourne, FL; Linthicum, MD; Chandler, AZ; or Huntsville, AL).
Basic Qualifications
Must have a Master's Degree with 6 years of relevant experience; OR a Bachelor's Degree with 8 years of relevant experience; OR an Associate's Degree with 10 years of relevant experience; OR a high school diploma (or equivalent) with 12 years of relevant experience.
Must have a DOD 8570 IAT Level II baseline certification (e.g., Security+ CE).
Must have an active DOD Secret level security clearance.
Must have experience designing and maintaining LAN/WAN networks, managing routing protocols on large LAN environments, and working with Cisco hardware (routers, switches, firewalls).
Excellent problem‑solving skills and ability to work under pressure.
Preferred Qualifications
Certifications such as CCNP Voice or CCIE Voice.
Top Secret security clearance, SCI, polygraph, or SAP/SAR access are advantageous.
Demonstrated leadership skills or previous management of small teams.
Familiarity with network infrastructure and security principles.
Experience with VQ conferencing.
Primary Level Salary Range: $107,800.00 - $187,300.00. The above range is a guideline; base salary offers consider scope, responsibilities, experience, education, skills, and market conditions.
Employees may be eligible for overtime, shift differential, discretionary bonuses, and long‑term incentives depending on position. Northrop Grumman offers health insurance, life and disability insurance, a savings plan, company‑paid holidays, and paid time off (PTO) for vacation and personal business.
Application period is approximately 20 days from posting; this timeline may vary. U.S. citizenship is required for all positions with a government clearance and certain restricted positions.
Northrop Grumman is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any protected class. For a complete EEO and pay transparency statement, visit
http://www.northropgrumman.com/EEO .
#J-18808-Ljbffr