Sam's Club
Group Director, UX Design - Experience Strategy & Innovation (Online Experience,
Sam's Club, Bentonville, Arkansas, United States, 72712
Group Director, Experience Strategy & Innovation
At Sam’s Club we’re redefining membership. We’re searching for a Group Director of Experience Strategy & Innovation to lead the future of member‑facing journeys across online, membership lifecycle, and services.
Position Summary Lead multiple experience squads, partner with product, engineering, and business, and shape strategic frameworks that drive measurable growth.
Responsibilities
Lead multiple Experience Squads focused on transforming how members engage, shop, renew, and discover services.
Partner with leaders across product, engineering, and business to bring end‑to‑end member journeys to life.
Shape the strategic frameworks, culture, and playbooks that define how experience strategy drives measurable business growth.
Qualifications
Bachelor’s degree in design, product, or related field and 8–10 years of experience in UI/UX and visual design.
5 years supervisory experience leading design or experience teams.
Strong understanding of accessibility (WCAG 2.2) and inclusive digital experience design.
Preferred Qualifications
Design certification (e.g., IDEOU Foundations in Design Thinking).
Master’s degree in design or related field.
Experience in retail, eCommerce, or supply‑chain product design.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
Paid time off: PTO, parental leave, family leave, bereavement, jury duty, and voting PTO.
Short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
Salary Base pay range: $195,000 – $370,000 per year. Additional compensation includes annual or quarterly performance bonuses.
Location 2101 Se Simple Savings Dr, Bentonville, AR 72712‑4304, United States.
Application Send your application to the recruiting team. We’re hiring the next leader of experience strategy to drive member delight.
#J-18808-Ljbffr
Position Summary Lead multiple experience squads, partner with product, engineering, and business, and shape strategic frameworks that drive measurable growth.
Responsibilities
Lead multiple Experience Squads focused on transforming how members engage, shop, renew, and discover services.
Partner with leaders across product, engineering, and business to bring end‑to‑end member journeys to life.
Shape the strategic frameworks, culture, and playbooks that define how experience strategy drives measurable business growth.
Qualifications
Bachelor’s degree in design, product, or related field and 8–10 years of experience in UI/UX and visual design.
5 years supervisory experience leading design or experience teams.
Strong understanding of accessibility (WCAG 2.2) and inclusive digital experience design.
Preferred Qualifications
Design certification (e.g., IDEOU Foundations in Design Thinking).
Master’s degree in design or related field.
Experience in retail, eCommerce, or supply‑chain product design.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.
Paid time off: PTO, parental leave, family leave, bereavement, jury duty, and voting PTO.
Short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
Salary Base pay range: $195,000 – $370,000 per year. Additional compensation includes annual or quarterly performance bonuses.
Location 2101 Se Simple Savings Dr, Bentonville, AR 72712‑4304, United States.
Application Send your application to the recruiting team. We’re hiring the next leader of experience strategy to drive member delight.
#J-18808-Ljbffr