ROSA ROSSA PTE. LTD.
Rosa Rossa Pte. Ltd. operates multi-concept Japanese F&B outlets in Singapore. We focus on guest experience, efficient seat turns, and beverage-led revenue (incl. sake/shochu). We are strengthening FOH leadership to drive KPIs, training, and supplier-led promotions.
Key Responsibilities
Lead floor operations: reservations, queue/seat-turn management, mobile-order workflows, and service recovery.
Set and improve service KPIs (average spend, RevPASH/seat turns, review ratings) and report weekly.
Drive beverage sales (incl.
sake/shochu ) through pairing, upselling, and staff training.
Coordinate new product rollouts/promotions with
Japanese Suppliers
(materials often in Japanese); plan briefings and visual standards.
Build SOPs/checklists; roster planning; coach supervisors and captains.
Requirements
3+ years in restaurant service leadership (supervisor/assistant manager/manager).
Business-level Japanese (read/write/speak)
for operational communication. Job-related reason : product information, promotional materials, and supplier correspondence are frequently
available only in Japanese .
KPI ownership (sales, average check, labor productivity) and first-line complaint handling; comfort with review platforms.
Strong communication and training capability; hands-on during peak.
Working Arrangement Full-time, permanent. 5.5 days/week. Cross-outlet coverage in the Orchard/Clarke Quay area.
Salary SGD
4,500 - 8,000
monthly (commensurate with skills & experience). Final package confirmed in the written offer after the interview, based on leadership scope, KPI responsibilities, and deliverables.
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Key Responsibilities
Lead floor operations: reservations, queue/seat-turn management, mobile-order workflows, and service recovery.
Set and improve service KPIs (average spend, RevPASH/seat turns, review ratings) and report weekly.
Drive beverage sales (incl.
sake/shochu ) through pairing, upselling, and staff training.
Coordinate new product rollouts/promotions with
Japanese Suppliers
(materials often in Japanese); plan briefings and visual standards.
Build SOPs/checklists; roster planning; coach supervisors and captains.
Requirements
3+ years in restaurant service leadership (supervisor/assistant manager/manager).
Business-level Japanese (read/write/speak)
for operational communication. Job-related reason : product information, promotional materials, and supplier correspondence are frequently
available only in Japanese .
KPI ownership (sales, average check, labor productivity) and first-line complaint handling; comfort with review platforms.
Strong communication and training capability; hands-on during peak.
Working Arrangement Full-time, permanent. 5.5 days/week. Cross-outlet coverage in the Orchard/Clarke Quay area.
Salary SGD
4,500 - 8,000
monthly (commensurate with skills & experience). Final package confirmed in the written offer after the interview, based on leadership scope, KPI responsibilities, and deliverables.
#J-18808-Ljbffr