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Classet

Remote RPM Coordinator

Classet, Washington, District of Columbia, us, 20022

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Remote RPM Coordinator

at

Classet

Location:

Remote

Employment Type:

Full-Time

Pay Range:

$18 – $24/hour

About the Role Chronic Care Staffing is seeking a Remote RPM Coordinator to support patients in managing chronic and high-risk conditions through Remote Patient Monitoring (RPM). You will play a key role in monitoring biometric data, educating patients on device usage, escalating critical findings, and coordinating care with providers to improve patient outcomes and reduce hospitalizations.

Responsibilities

Conduct onboarding and device education calls for new RPM patients.

Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily.

Identify abnormal readings/trends and elevate per protocol.

Perform monthly engagement calls to assess patient condition and address concerns.

Troubleshoot device connectivity and usage issues.

Communicate effectively with patients and caregivers regarding goals and progress.

Promote adherence to individualized care plans.

Accurately document interactions in EHR/RPM platforms.

Educate patients on lifestyle changes and condition management.

Comply with CMS RPM billing and documentation guidelines.

Maintain productivity expectations for monitoring and outreach.

Requirements

Unencumbered active CMA/RMA certificate OR compact LPN/RN license.

Active BLS certification.

Strong knowledge of CCM/RPM protocols and billing requirements.

Proficiency with EHR systems and Google Suite.

Recent experience in a clinical or CCM setting.

Ability to work independently in a HIPAA-compliant home office.

Strong problem‑solving, documentation, and communication skills.

Ability to meet call volume and productivity expectations.

Nice to Have

Prior experience in care coordination, chronic care, transitional care, or remote patient monitoring.

Familiarity with community resources and patient/family education.

Background in quality measures, reporting, or CMS compliance.

Demonstrated teamwork in a remote environment.

Additional certifications/coursework in care management or case management.

Home Office Requirements

HIPAA‑compliant workspace with locked door and distraction‑free environment.

High‑speed internet.

CCS‑approved computer with dual monitors.

Benefits

Paid Time Off (PTO)

Medical & Dental Care

On‑the‑Job Training

No Weekend Work

Growth Opportunities

Vision, 401k, and Incremental PTO Increases

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