Headlands Lodge, Inn at Kiwanda, Hart's Camp
IT Manager at Noble House Pacific City
Headlands Lodge, Inn at Kiwanda, Hart's Camp, Pacific City, Oregon, us, 97135
Description
Headlands Coastal Lodge
and Spa, our oceanfront luxury property;
The Inn at Cape Kiwanda , our hotel just steps away from the beach; and
Hart’s Camp , our Airstream hotel and RV park - have an amazing opportunity for you to join our talented team of hospitality-focused professionals while enjoying the personal benefits of a casual beach lifestyle and all it has to offer.
OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts
philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we like to have fun.
A day in the life... The IT Manager is responsible for overseeing all property technology systems, ensuring reliable, secure, and efficient IT operations across the resort. This includes managing networks, hardware, software, guest-facing technology, and cybersecurity. The IT Manager will partner with property leadership to support business operations, deliver excellent guest experiences, and maintain compliance with Noble House Hotels & Resorts standards
This is a onsite in person position but open to Hybrid position at times based on operational needs.
Key Accountabilities:
Responsible for setting up workstations with computers and necessary equipment/systems
Installing and configuring appropriate software and functions according to specifications
Set up necessary peripheral devices including routers, printers, scanners, etc.
Develop and maintain local networks to optimize performance
Ensure the security and privacy of hotel’s networks
Perform troubleshooting to resolve any problems and repair/replace parts as needed
Maintain logbook for repairs
Place orders for new equipment/parts needed
Repair and upgrade different types of computers; hardware and software
Track requests through IT support request system
Diagnose software and hardware problems
Perform regular updates of servers
Maintain inventory levels of IT supplies and equipment i.e. cables, adapters, etc.
Assists with testing of new software modifications, upgrades, and patches
Ensure electrical safety standards are met
Upgrading system to ensure compatible software on all computers
Install timeclocks
Install POS stations, printers and peripherals
Support PMS and POS systems
Assist team members with any technical issues they may have
Manage all technical documentation
Assist with all IT related projects throughout the hotel
Requirements The ideal candidate will have:
Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
Five or more years of experience in a similar role, with at least 3 years in a leadership role in a resort or luxury hotel setting.
Strong leadership and team management skills, with experience in recruiting, training, and developing staff.
Ability to work in a fast-paced environment and handle multiple tasks and priorities.
Strong attention to detail and a commitment to maintaining high standards of service and cleanliness.
Professional appearance and presentation required.
Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, and POS.
Meet NHHR background screening requirements
We’ve got you covered… Our team members are our most important asset, reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:
Health Benefits Package-Medical/Dental/Vision/EAP
Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
401K plan with matching
Paid Holidays/Personal/Vacation/Sick time
Onsite parking
Complimentary shift meal
Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
Career Growth Opportunities and Recognition Programs
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. #J-18808-Ljbffr
Headlands Coastal Lodge
and Spa, our oceanfront luxury property;
The Inn at Cape Kiwanda , our hotel just steps away from the beach; and
Hart’s Camp , our Airstream hotel and RV park - have an amazing opportunity for you to join our talented team of hospitality-focused professionals while enjoying the personal benefits of a casual beach lifestyle and all it has to offer.
OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts
philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we like to have fun.
A day in the life... The IT Manager is responsible for overseeing all property technology systems, ensuring reliable, secure, and efficient IT operations across the resort. This includes managing networks, hardware, software, guest-facing technology, and cybersecurity. The IT Manager will partner with property leadership to support business operations, deliver excellent guest experiences, and maintain compliance with Noble House Hotels & Resorts standards
This is a onsite in person position but open to Hybrid position at times based on operational needs.
Key Accountabilities:
Responsible for setting up workstations with computers and necessary equipment/systems
Installing and configuring appropriate software and functions according to specifications
Set up necessary peripheral devices including routers, printers, scanners, etc.
Develop and maintain local networks to optimize performance
Ensure the security and privacy of hotel’s networks
Perform troubleshooting to resolve any problems and repair/replace parts as needed
Maintain logbook for repairs
Place orders for new equipment/parts needed
Repair and upgrade different types of computers; hardware and software
Track requests through IT support request system
Diagnose software and hardware problems
Perform regular updates of servers
Maintain inventory levels of IT supplies and equipment i.e. cables, adapters, etc.
Assists with testing of new software modifications, upgrades, and patches
Ensure electrical safety standards are met
Upgrading system to ensure compatible software on all computers
Install timeclocks
Install POS stations, printers and peripherals
Support PMS and POS systems
Assist team members with any technical issues they may have
Manage all technical documentation
Assist with all IT related projects throughout the hotel
Requirements The ideal candidate will have:
Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
Five or more years of experience in a similar role, with at least 3 years in a leadership role in a resort or luxury hotel setting.
Strong leadership and team management skills, with experience in recruiting, training, and developing staff.
Ability to work in a fast-paced environment and handle multiple tasks and priorities.
Strong attention to detail and a commitment to maintaining high standards of service and cleanliness.
Professional appearance and presentation required.
Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, and POS.
Meet NHHR background screening requirements
We’ve got you covered… Our team members are our most important asset, reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:
Health Benefits Package-Medical/Dental/Vision/EAP
Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
401K plan with matching
Paid Holidays/Personal/Vacation/Sick time
Onsite parking
Complimentary shift meal
Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
Career Growth Opportunities and Recognition Programs
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. #J-18808-Ljbffr