Northern Trust
ITAM Application Portfolio Strategic Support, Sr Lead
Northern Trust, Chicago, Illinois, United States, 60290
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. What You’ll Do
The ITAM Application Portfolio Manager (APM) – Strategic Support Lead supports strategic transformation and automation of the activities supporting the enterprise application portfolio. This role supports governance, rationalization, and lifecycle management of applications across business units, ensuring alignment with organizational goals, compliance standards, and operational efficiency. Key Responsibilities
Serve as the owner of the enterprise application portfolio accuracy and completeness, ensuring governance practices are aligned with business and IT priorities. Define and enforce lifecycle standards for application intake, onboarding, maintenance, and retirement. Collaborate with ITAM Governance, Risk, and Compliance teams to align controls with FFIEC and internal standards. Lead automation initiatives across APM workflows including onboarding, certification, and rationalization to enable high data integrity and reliability. Optimize ServiceNow APM and SAM module integrations to further streamline data quality, reporting, and lifecycle management. Identify and lead resolution of data quality exceptions, ensuring SLA compliance. Partner with Enterprise Architecture, Procurement, Security, Finance, and Business Owners to ensure portfolio alignment and ownership accuracy of strategic solutions. Facilitate workshops and governance forums to ensure strategic solutions support outcomes that result in high data integrity. Monitor application data quality health, usage, and compliance. Conduct periodic reviews of metrics and KPIs to inform remediation plans and risk treatment strategies. Qualifications
Bachelor’s degree in IT, Business, or related field; advanced degree preferred. 6+ years of experience in IT Asset Management (ITAM), Application Portfolio Management (APM), or related domains. 3+ years in enterprise data governance. Strong understanding of ITIL, ServiceNow APM/SAM modules, and lifecycle management. Experience with Agile methodologies, story writing, and process re‑engineering. Excellent communication, analytical, and stakeholder management skills. Preferred Certifications
ITIL Certification ServiceNow APM/SAM module experience Salary Range
$95,600 – $162,400 USD (base pay). Northern Trust provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life & accident insurance, and a discretionary bonus program that may include an equity component. Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve. Application
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#J-18808-Ljbffr
Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. What You’ll Do
The ITAM Application Portfolio Manager (APM) – Strategic Support Lead supports strategic transformation and automation of the activities supporting the enterprise application portfolio. This role supports governance, rationalization, and lifecycle management of applications across business units, ensuring alignment with organizational goals, compliance standards, and operational efficiency. Key Responsibilities
Serve as the owner of the enterprise application portfolio accuracy and completeness, ensuring governance practices are aligned with business and IT priorities. Define and enforce lifecycle standards for application intake, onboarding, maintenance, and retirement. Collaborate with ITAM Governance, Risk, and Compliance teams to align controls with FFIEC and internal standards. Lead automation initiatives across APM workflows including onboarding, certification, and rationalization to enable high data integrity and reliability. Optimize ServiceNow APM and SAM module integrations to further streamline data quality, reporting, and lifecycle management. Identify and lead resolution of data quality exceptions, ensuring SLA compliance. Partner with Enterprise Architecture, Procurement, Security, Finance, and Business Owners to ensure portfolio alignment and ownership accuracy of strategic solutions. Facilitate workshops and governance forums to ensure strategic solutions support outcomes that result in high data integrity. Monitor application data quality health, usage, and compliance. Conduct periodic reviews of metrics and KPIs to inform remediation plans and risk treatment strategies. Qualifications
Bachelor’s degree in IT, Business, or related field; advanced degree preferred. 6+ years of experience in IT Asset Management (ITAM), Application Portfolio Management (APM), or related domains. 3+ years in enterprise data governance. Strong understanding of ITIL, ServiceNow APM/SAM modules, and lifecycle management. Experience with Agile methodologies, story writing, and process re‑engineering. Excellent communication, analytical, and stakeholder management skills. Preferred Certifications
ITIL Certification ServiceNow APM/SAM module experience Salary Range
$95,600 – $162,400 USD (base pay). Northern Trust provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life & accident insurance, and a discretionary bonus program that may include an equity component. Reasonable Accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve. Application
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#J-18808-Ljbffr