EY
ServiceNow - IT/OT Asset Management Manager - Tech Consulting - Open Location
EY, Minneapolis, Minnesota, United States, 55400
ServiceNow - IT/OT Asset Management Manager - Tech Consulting - Open Location
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Overview
ServiceNow Consulting Manager – IT/OT Asset Management In the digital economy, upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client-visible role, in which you’ll have opportunities to motivate and develop your team and establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities
Lead the effective management and delivery of processes, solutions, and projects with a strong focus on quality and risk management. Engage with external clients, participate in working sessions, and lead workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success
Act as an engagement or workstream lead across all aspects of a ServiceNow IT/OM Asset Management project and solution delivery including design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with fact-based decision making Provide guidance and industry-leading practice expertise for ServiceNow IT/OM Asset Management process implementations Ability to analyze an organization’s IT/OM Asset Management capabilities and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and ITOM to ITSM processes Lead client process and design sessions and facilitate requirements workshops Experience in waterfall and agile delivery models, including planning, status reporting, budgets, risks and issues Support pre-sales efforts including creating proposals and estimates Deliver high-quality deliverables and project artifacts Qualifications
A bachelor’s degree, preferably in Computer Science, Information Systems Management, Engineering or similar Typically 4-6 years of relevant ServiceNow IT/OM Asset Management project experience ServiceNow CSA or CAD Minimum of 2 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist – Hardware Asset Management ServiceNow Certified Implementation Specialist – Software Asset Management ServiceNow Certified Implementation Specialist – Data Foundations
5+ years of Big 4 or equivalent consulting experience Excellent soft skills and executive communication Experience leading teams and supervising others A driver’s license valid in the U.S. Ability to travel to meet client needs Ideally, you’ll also have
ServiceNow CMA or CTA ServiceNow Certified Implementation Specialist – Discovery ServiceNow Certified Implementation Specialist – Vulnerability Response Performance analytics and reporting experience Experience with ServiceNow AI solutions What We Look For
We seek individuals who are technically proficient and possess emotional agility, digital fluency, and commercial acumen. Top performers build trust with clients while leading teams through change and innovation. What We Offer You
Comprehensive compensation and benefits; base salary ranges vary by location; Total Rewards including medical/dental, pension/401(k), and PTO Hybrid model with 40-60% in-person collaboration Flexible vacation policy and paid holidays, personal/family care, and other leaves Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, see additional information. EY is an equal opportunity employer and provides reasonable accommodation during the application process upon request.
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Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Overview
ServiceNow Consulting Manager – IT/OT Asset Management In the digital economy, upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client-visible role, in which you’ll have opportunities to motivate and develop your team and establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities
Lead the effective management and delivery of processes, solutions, and projects with a strong focus on quality and risk management. Engage with external clients, participate in working sessions, and lead workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success
Act as an engagement or workstream lead across all aspects of a ServiceNow IT/OM Asset Management project and solution delivery including design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with fact-based decision making Provide guidance and industry-leading practice expertise for ServiceNow IT/OM Asset Management process implementations Ability to analyze an organization’s IT/OM Asset Management capabilities and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and ITOM to ITSM processes Lead client process and design sessions and facilitate requirements workshops Experience in waterfall and agile delivery models, including planning, status reporting, budgets, risks and issues Support pre-sales efforts including creating proposals and estimates Deliver high-quality deliverables and project artifacts Qualifications
A bachelor’s degree, preferably in Computer Science, Information Systems Management, Engineering or similar Typically 4-6 years of relevant ServiceNow IT/OM Asset Management project experience ServiceNow CSA or CAD Minimum of 2 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist – Hardware Asset Management ServiceNow Certified Implementation Specialist – Software Asset Management ServiceNow Certified Implementation Specialist – Data Foundations
5+ years of Big 4 or equivalent consulting experience Excellent soft skills and executive communication Experience leading teams and supervising others A driver’s license valid in the U.S. Ability to travel to meet client needs Ideally, you’ll also have
ServiceNow CMA or CTA ServiceNow Certified Implementation Specialist – Discovery ServiceNow Certified Implementation Specialist – Vulnerability Response Performance analytics and reporting experience Experience with ServiceNow AI solutions What We Look For
We seek individuals who are technically proficient and possess emotional agility, digital fluency, and commercial acumen. Top performers build trust with clients while leading teams through change and innovation. What We Offer You
Comprehensive compensation and benefits; base salary ranges vary by location; Total Rewards including medical/dental, pension/401(k), and PTO Hybrid model with 40-60% in-person collaboration Flexible vacation policy and paid holidays, personal/family care, and other leaves Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, see additional information. EY is an equal opportunity employer and provides reasonable accommodation during the application process upon request.
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