H&R Block is hiring: Receptionist in Parkersburg

Job Title: Receptionist at H&R Block

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

We’re committed to continuous improvement through our long‑term strategy, “Block Next,” focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

Typical Day

You will be focused on impressing clients now and in the future as a seasonal Client Service Professional/Receptionist.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in a fast‑paced customer service environment.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.
• Ability to multi‑task and handle multiple client interactions simultaneously.

Experience Highlights

• Previous experience in a customer service environment.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

Benefits

• Employee Assistance Program with Health Advocate.
• Well‑being program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

The Community You Will Join

At H&R Block, we remain committed to building a connected culture where trust, care, and connection guide our work. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues dedicated to growth and support.

Equal Opportunity Employer

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Contact

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