Join to apply for the Receptionist role at H&R Block
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
What We’re Looking For
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Key Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients as they prefer
- Ensure all client needs have been met during service, in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligibility required)
- Additional benefits such as health and prescription drug coverage, retirement plans, and more
Pay Range
$11.00 – $27.00 per hour (local minimum wage laws apply)
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.