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H&R Block

Receptionist Job at H&R Block in Pennsville Township

H&R Block, Pennsville Township, NJ, United States

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Receptionist – H&R Block

Seasonal Client Service Professional / Receptionist. At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Typical Day

You will witness the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. Your day involves building strong client relationships while delivering excellent service at the front desk.

Responsibilities

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients as per their preferred times.
  • Ensure all client needs are met during service, whether in person, over the phone, or virtually.
  • Maintain office cleanliness and organize resources with team members.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent.
  • Ability to work a flexible schedule and/or in multiple locations.
  • Sales or marketing experience (optional).
  • Experience working in a fast‑paced environment.
  • Previous customer service experience.
  • Ability to multi‑task.
  • Strong organizational and time‑management skills.
  • Computer proficiency with Microsoft Office.

Benefits

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, BetterYou.
  • Neurodiversity and caregiver support.
  • Various discounts on everyday items and services.
  • Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
  • Other benefits are available to eligible employees.

Pay Range

$11.00 – $27.00 per hour.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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