Receptionist
Location: Lamont, CA
Employment type: Full-time
Seniority level: Not Applicable
Job function: Administrative
Overview
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. H&R Block is committed to a high‑performing, connected culture where everyone feels like they belong. We are looking for a seasonal Client Service Professional/Receptionist to help wow clients now and in the future.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferred times.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
Experience & Skills
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency and ability to use Microsoft Office.
Why work for us
H&R Block believes and invests in our people by committing to total well‑being. We offer a comprehensive benefits program that supports health, well‑being, and financial wellness, with additional eligibility requirements for medical coverage, 401(k), etc.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, to help build healthy habits.
- Neurodiversity and caregiver support.
- Various discounts on everyday items and services.
- Medical coverage, 401k retirement savings plan and Employee Stock Purchase Plan (subject to additional eligibility).
EEO & Equal Opportunity Statement
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range
$11.00 – $27.00 per hour (subject to local minimum wage laws and other factors).