MedStar Health is hiring: Office Assistant in Oxon Hill

Office Assistant at MedStar Health

About the Job

Join MedStar Health as an Office Assistant, where you’ll play a key role in supporting patients, clinical staff, and daily department operations. This position is ideal for someone who enjoys helping others, thrives in a fast‑paced healthcare setting, and takes pride in keeping things running smoothly behind the scenes. You’ll assist with patient registration, scheduling, insurance coordination, and front‑office support, ensuring every patient has a positive, seamless experience from check‑in to check‑out.

Primary Duties

• Greet and assist patients both in person and by phone, providing exceptional customer service.
• Register and schedule patients accurately, verify insurance, and manage co‑payments.
• Support clinical staff by preparing rooms, maintaining supplies, and ensuring smooth daily operations.
• Process and track patient information, authorizations, and documentation in the electronic health record (EHR).
• Assist with administrative tasks such as billing support, report preparation, and maintaining organized records.

Minimum Qualifications

• Education: High school diploma or GED required; Associate’s degree preferred.
• Experience: 2 or more years of customer service experience required; prior experience in a medical office or outpatient setting preferred.
• Skills: Excellent communication, organization, and computer skills; ability to multitask and work collaboratively in a team environment.

This position has a hiring range of USD $18.00 – $29.74 per hour.