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CAEP | Center For American Exchange Programs

FRONT DESK

CAEP | Center For American Exchange Programs, New York, New York, us, 10261

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The front desk role involves delivering excellent customer service in person and over the phone, managing check-ins, check-outs, and reservations, handling payments, addressing guest inquiries and complaints, and providing information about the hotel and local attractions. The position requires advanced English, strong communication skills, maintaining a clean work area, coordinating with housekeeping, upselling services, and updating booking records. It may involve working outdoors, standing for long periods, lifting up to 50 lbs, and completing tasks as assigned by supervisors. Position

FRONT DESK

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