Atlanta Autism Center
Front Desk Intake Coordinator - Bilingual Spanish
Atlanta Autism Center, Loganville, Georgia, United States, 30249
Front Desk Intake Coordinator - Bilingual Spanish
Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. The role focuses on phone, fax, and email triage, patient registration, scheduling, medical records, insurance verification, and various front office tasks as assigned by management. Essential Duties and Responsibilities
Answer all telephone calls for AAC and redirect them to appropriate staff. Schedule, coordinate, and track all incoming and outgoing referrals. Check AAC voicemails at least twice a day, document and distribute them. Maintain order and cleanliness of assigned workstations. Verify insurance and collect patient balances. Process lab orders and follow up on results. Prepare intake by retrieving records from outside providers. Return online, email, and fax inquiries. Make appointment reminder calls as needed. Other duties and tasks as assigned by management. Maintain schedules of assigned providers and resources. Requirements
Bilingual – Spanish required. Travel to the Lawrenceville center as needed. Experience with ECW system preferred. Clear and concise verbal communication. Ability to read, understand, and follow oral and written instructions. Knowledge of medical terminology. Strong organizational and time-management skills. Problem-solving and decision-making abilities. Computer and basic office equipment proficiency. Strong interpersonal, oral, and written communication skills. Ability to transfer knowledge precisely. Non-Discrimination Statement:
Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
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Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. The role focuses on phone, fax, and email triage, patient registration, scheduling, medical records, insurance verification, and various front office tasks as assigned by management. Essential Duties and Responsibilities
Answer all telephone calls for AAC and redirect them to appropriate staff. Schedule, coordinate, and track all incoming and outgoing referrals. Check AAC voicemails at least twice a day, document and distribute them. Maintain order and cleanliness of assigned workstations. Verify insurance and collect patient balances. Process lab orders and follow up on results. Prepare intake by retrieving records from outside providers. Return online, email, and fax inquiries. Make appointment reminder calls as needed. Other duties and tasks as assigned by management. Maintain schedules of assigned providers and resources. Requirements
Bilingual – Spanish required. Travel to the Lawrenceville center as needed. Experience with ECW system preferred. Clear and concise verbal communication. Ability to read, understand, and follow oral and written instructions. Knowledge of medical terminology. Strong organizational and time-management skills. Problem-solving and decision-making abilities. Computer and basic office equipment proficiency. Strong interpersonal, oral, and written communication skills. Ability to transfer knowledge precisely. Non-Discrimination Statement:
Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
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