Town of Mount Pleasant
Community Service Officer - Police
Town of Mount Pleasant, Mount Pleasant, South Carolina, United States, 29466
Community Service Officer Levels 1, 2, and 3
Department: Police Pay Grade: 106 FLSA Status: Non-Exempt
Job Summary & Essential Job Functions Community Service Officer Level 1
– Records Reviews reports and reconciles UCR / SCIBRS submissions, processes expungements, assists the public by taking reports, troubleshoots a variety of calls from the public and administration; performs a variety of clerical and secretarial work in maintaining the department's records as well as aiding the public, vendors, attorneys, and other professionals. Works 8‑hour shifts Monday‑Friday when the Town is open between 8:00 a.m. – 4:30 p.m. Processes reports in the department; collates, edits, and distributes reports, administrative and operational documents and related forms. Migrates reports submitted through the Citizen Online Portal. Maintains the department's files, automated data systems, and record holding systems. Reconciles and submits SLED validations from EIS report management system. Works with the Town Prosecutor and Assistant Prosecutor in obtaining and distributing information. Assists the general public and distributes police records in accordance with state law and established policy and procedures. Expunges all records that have been court ordered. Maintains all collision report data. Completes incident reports for non‑violent crimes that have previously occurred. Testifies in court proceedings when necessary. Answers and forwards incoming telephone calls as appropriate and greets citizens in the lobby to provide information and answer routine questions, posts related information in accordance with department procedures, and accepts monies from the public for reports and background checks. Assists with FOIA requests as needed. Provides reports to governmental offices (DSS, Homeland Security, FBI NICS, etc.) Performs other related assigned duties.
Community Service Officer 2 – Patrol
– Performs routine and specialized community service duties including responding to all non‑emergency calls and traffic collisions and providing support functions to operations of the police department. Designed to introduce policing with intent to train to become a police officer. One may stay in this position a maximum of 3 years or, if not eligible to become a police officer based on age requirements, within one year of age eligibility. Works 8‑hour shifts, including nights, weekends, and holidays. Position considered essential and must remain at the station through any natural disaster when ordered by the Chief of Police. Operates department fleet vehicles. Performs traffic control and parking enforcement functions. Performs various administrative duties including preparation of detailed written incident reports and other reports as necessary. Responds to and investigates non‑progress calls for service and minor traffic accidents without injuries. Testifies in court proceedings when necessary. Performs duties at a crime scene as directed by superior officers. Supports Patrol Operations by performing various functions, such as picking up paperwork, getting ice for meetings, lunch for large groups, etc. Performs other related assigned duties.
Community Service Officer 3 – NCIC
– Responsible for the 24‑hour operation of the NCIC terminal located at the Mount Pleasant Police Department; receiving, entering, and retrieving information from the NCIC terminal; receiving non‑emergency administrative calls that will be transferred or entered into our CAD system for dispatch; aiding the public when necessary to assist the Records Specialists during busy times. Works either a set 8‑hour shift Monday‑Friday or 12‑hour shifts during the weekend with the option to \
#J-18808-Ljbffr
Job Summary & Essential Job Functions Community Service Officer Level 1
– Records Reviews reports and reconciles UCR / SCIBRS submissions, processes expungements, assists the public by taking reports, troubleshoots a variety of calls from the public and administration; performs a variety of clerical and secretarial work in maintaining the department's records as well as aiding the public, vendors, attorneys, and other professionals. Works 8‑hour shifts Monday‑Friday when the Town is open between 8:00 a.m. – 4:30 p.m. Processes reports in the department; collates, edits, and distributes reports, administrative and operational documents and related forms. Migrates reports submitted through the Citizen Online Portal. Maintains the department's files, automated data systems, and record holding systems. Reconciles and submits SLED validations from EIS report management system. Works with the Town Prosecutor and Assistant Prosecutor in obtaining and distributing information. Assists the general public and distributes police records in accordance with state law and established policy and procedures. Expunges all records that have been court ordered. Maintains all collision report data. Completes incident reports for non‑violent crimes that have previously occurred. Testifies in court proceedings when necessary. Answers and forwards incoming telephone calls as appropriate and greets citizens in the lobby to provide information and answer routine questions, posts related information in accordance with department procedures, and accepts monies from the public for reports and background checks. Assists with FOIA requests as needed. Provides reports to governmental offices (DSS, Homeland Security, FBI NICS, etc.) Performs other related assigned duties.
Community Service Officer 2 – Patrol
– Performs routine and specialized community service duties including responding to all non‑emergency calls and traffic collisions and providing support functions to operations of the police department. Designed to introduce policing with intent to train to become a police officer. One may stay in this position a maximum of 3 years or, if not eligible to become a police officer based on age requirements, within one year of age eligibility. Works 8‑hour shifts, including nights, weekends, and holidays. Position considered essential and must remain at the station through any natural disaster when ordered by the Chief of Police. Operates department fleet vehicles. Performs traffic control and parking enforcement functions. Performs various administrative duties including preparation of detailed written incident reports and other reports as necessary. Responds to and investigates non‑progress calls for service and minor traffic accidents without injuries. Testifies in court proceedings when necessary. Performs duties at a crime scene as directed by superior officers. Supports Patrol Operations by performing various functions, such as picking up paperwork, getting ice for meetings, lunch for large groups, etc. Performs other related assigned duties.
Community Service Officer 3 – NCIC
– Responsible for the 24‑hour operation of the NCIC terminal located at the Mount Pleasant Police Department; receiving, entering, and retrieving information from the NCIC terminal; receiving non‑emergency administrative calls that will be transferred or entered into our CAD system for dispatch; aiding the public when necessary to assist the Records Specialists during busy times. Works either a set 8‑hour shift Monday‑Friday or 12‑hour shifts during the weekend with the option to \
#J-18808-Ljbffr