MGM Resorts International
Workforce Management Specialist - New York New York
MGM Resorts International, Las Vegas, Nevada, us, 89105
Workforce Management Specialist - New York New York page is loaded## Workforce Management Specialist - New York New Yorklocations:
Property - New York New Yorktime type:
Part timeposted on:
Posted Todayjob requisition id:
266706Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB****:**As a Workforce Management Specialist, you are an essential part of our internal guest experience. By ensuring departments are appropriately staffed through accurate and thoughtful scheduling, maintaining strong interdepartmental relationships, and staying aware of departmental needs, you play a key role in supporting smooth daily operations.**THE STARTING RATE:** $22.50**THE DAY-TO-DAY:*** Work collaboratively to complete daily scheduling tasks, including managing leave requests and callouts* Serve as a subject matter expert on Workforce Management software and processes* Collaborate with department leaders to create scheduling solutions that reflect current business demands, account for exceptions, and support accurate staffing levels and efficiency strategies* Suggest scheduling changes and create new business models* Identify best practices to enhance staffing while adhering to current labor agreements, and ensure ethical and equitable scheduling processes* Determine the balance between optimal scheduling, service expectations, and compliance with current legal or legislative requirements* Track, monitor, and communicate all system issues and downtime* Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis**THE IDEAL CANDIDATE:*** Must be a minimum of 18 years of age* Has a high school diploma, or GED* Has 2+ years of prior relevant experience**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off-shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr
Property - New York New Yorktime type:
Part timeposted on:
Posted Todayjob requisition id:
266706Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB****:**As a Workforce Management Specialist, you are an essential part of our internal guest experience. By ensuring departments are appropriately staffed through accurate and thoughtful scheduling, maintaining strong interdepartmental relationships, and staying aware of departmental needs, you play a key role in supporting smooth daily operations.**THE STARTING RATE:** $22.50**THE DAY-TO-DAY:*** Work collaboratively to complete daily scheduling tasks, including managing leave requests and callouts* Serve as a subject matter expert on Workforce Management software and processes* Collaborate with department leaders to create scheduling solutions that reflect current business demands, account for exceptions, and support accurate staffing levels and efficiency strategies* Suggest scheduling changes and create new business models* Identify best practices to enhance staffing while adhering to current labor agreements, and ensure ethical and equitable scheduling processes* Determine the balance between optimal scheduling, service expectations, and compliance with current legal or legislative requirements* Track, monitor, and communicate all system issues and downtime* Manage Key Performance Indicators, including but not limited to Service Level, Occupancy, Abandon rates, ASA and AHT on a daily, weekly, and monthly basis**THE IDEAL CANDIDATE:*** Must be a minimum of 18 years of age* Has a high school diploma, or GED* Has 2+ years of prior relevant experience**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off-shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr