Millennium Physician Group
Imaging/Radiology Front Office
Millennium Physician Group, Fort Myers, Florida, United States, 33916
Millennium Physician Group
13813 Metro Pkwy, Fort Myers, FL
Front Office Associate
Full Time (Monday-Friday 7:30am-4pm)
Radiology office front office associate responsibilities: As a front office associate, you will be responsible for timely check-in and check-out, greet patients with a warm smile and pleasant voice, perform a variety of clerical functions for the radiology office, insure all pre-radiology exam clerical workflows are completed in advance of patient arrival to ensure a satisfactory experience and outcome, and assist with various radiology office workflows such as medical records requests and transmission of results.
Essential Duties and Responsibilities
Verify office has a legible copy of radiology order for all scheduled exams prior to patients arrival unless patient is bring to their appointment.
Responsible for verifying/updating patient information with no errors, confirming accuracy of all registration data and paperwork on file, communicate with Authorization team regarding appropriate insurance changes.
Collect co-pays, deductibles and balances as noted in account, run/verify end of day reports and balance cash drawer.
Schedule/reschedule appointments and monitor lobby and doorways for patient activity and maintain the patient waiting area so it is clean and comfortable for patients.
Assist with answering phones and phone call overflow as needed.
Checks lobby for patients to minimize wait time. Communicate any expected wait times to patients.
Ensures Drawer balances at day's end.
Provides exemplary patient experience.
Demonstrates proficiency and accuracy in all appropriate Athena, Pacs, RIS workflows and processes.
Confirm upcoming patient appointments either in person or via telephone. Provide exam instruction/prep, any expected Out of Packet monies, facility address, appointment date and arrival time and a callback number.
Benefits
3 weeks PTO & 7 paid holidays
Medical, Dental, Vision
Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
401(k) with match
Employee Wellness
Other Employee Discount programs like Tickets at Work and cell phone discounts
Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more
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13813 Metro Pkwy, Fort Myers, FL
Front Office Associate
Full Time (Monday-Friday 7:30am-4pm)
Radiology office front office associate responsibilities: As a front office associate, you will be responsible for timely check-in and check-out, greet patients with a warm smile and pleasant voice, perform a variety of clerical functions for the radiology office, insure all pre-radiology exam clerical workflows are completed in advance of patient arrival to ensure a satisfactory experience and outcome, and assist with various radiology office workflows such as medical records requests and transmission of results.
Essential Duties and Responsibilities
Verify office has a legible copy of radiology order for all scheduled exams prior to patients arrival unless patient is bring to their appointment.
Responsible for verifying/updating patient information with no errors, confirming accuracy of all registration data and paperwork on file, communicate with Authorization team regarding appropriate insurance changes.
Collect co-pays, deductibles and balances as noted in account, run/verify end of day reports and balance cash drawer.
Schedule/reschedule appointments and monitor lobby and doorways for patient activity and maintain the patient waiting area so it is clean and comfortable for patients.
Assist with answering phones and phone call overflow as needed.
Checks lobby for patients to minimize wait time. Communicate any expected wait times to patients.
Ensures Drawer balances at day's end.
Provides exemplary patient experience.
Demonstrates proficiency and accuracy in all appropriate Athena, Pacs, RIS workflows and processes.
Confirm upcoming patient appointments either in person or via telephone. Provide exam instruction/prep, any expected Out of Packet monies, facility address, appointment date and arrival time and a callback number.
Benefits
3 weeks PTO & 7 paid holidays
Medical, Dental, Vision
Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
401(k) with match
Employee Wellness
Other Employee Discount programs like Tickets at Work and cell phone discounts
Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more
#J-18808-Ljbffr