Riveroakshonda
Overview
The Ed Napleton Automotive Group is looking for our next
Call Center- Automotive BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at
Napleton’s Midwest BDC Call Center , in Merrillville, IN, the
BDC Representative
is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer
Starting pay at
$18.75 per hour , guaranteed for your first 30 days.
Medical, Dental, Vision Insurance, 401K
For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities
Must be willing to work some nights and weekends
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
Answer customer internet inquiries via email, phone, and text
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements
Excellent computer skills - required
Knowledgeable in a call center environment
Automotive experience helpful but not required
Able to communicate persuasively with customers to set appointments
Weekend and evening availability, as schedules include some evenings and weekends - required
Willingness to undergo a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
BDC, Call Center, Call Center Agent
#J-18808-Ljbffr
Call Center- Automotive BDC Representative . This is an exciting opportunity in a growing, fast-paced industry. Located at
Napleton’s Midwest BDC Call Center , in Merrillville, IN, the
BDC Representative
is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer
Starting pay at
$18.75 per hour , guaranteed for your first 30 days.
Medical, Dental, Vision Insurance, 401K
For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
Paid Vacation and Sick Time
Paid Training
Discounts on products, services, and vehicles
Growth Opportunities
Job Responsibilities
Must be willing to work some nights and weekends
Handle incoming and outgoing phone calls and emails
Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
Answer customer internet inquiries via email, phone, and text
Schedule sales appointments and reschedule no show customers
Contact customers based on current marketing incentives
Follow up with existing and potential customers to generate leads and close sales
Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
Follow up in a manner that results in the customer visiting the dealership
Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Other duties as assigned by management
Job Requirements
Excellent computer skills - required
Knowledgeable in a call center environment
Automotive experience helpful but not required
Able to communicate persuasively with customers to set appointments
Weekend and evening availability, as schedules include some evenings and weekends - required
Willingness to undergo a background check and drug screen in accordance with local law/regulations
18+ years of age or older to comply with company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
BDC, Call Center, Call Center Agent
#J-18808-Ljbffr