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Atrium Health

Administrative Support II, Neurology, Atrium Health Wake Forest Baptist

Atrium Health, Ardmore, North Carolina, United States

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Department 03240 WFBMG University Group Practice: WFBMC Main - Pediatrics: Neurology

Status Full time

Benefits Eligible Yes

Hours Per Week 40

Schedule Details / Additional Information Daytime Monday - Friday Hybrid

Pay Range $20.40 - $30.60

Education / Experience High school diploma or GED equivalent required and one year of related experience. Associate's degree preferred.

Essential Functions

Maintains leadership's or departmental calendar(s). This includes making appointments, arranging meetings, scheduling departmental activities, and arranging travel. Makes arrangements for facilities and audiovisual equipment as needed. Facilitates operational details of department/program/clinic.

Responsible for screening and referring callers, taking messages, and routing calls according to procedures. Uses organizational familiarity and discretion to address concerns and escalates to direct supervisor as needed. Provides detailed responses to information requests about programs and activities.

Prepare routine to moderately complex correspondence, agendas, proposals, course materials, schedules, articles, meeting minutes, reports and other materials. Reviews materials for accuracy and correct format.

Provides requested information for special reports/projects by researching files and records, retrieving stores data, compiling data, organizing and presenting information in a usable format, such as graphs, tables and charts.

Assists with business-related financial duties such as tracking accounts, producing financial reports, and providing budget preparation support.

Prepares, processes and maintains office operational records, such as payroll, purchasing and requisitions.

Organizes work activities to ensure completion on time.

Resolves problems to improve customer service.

Creates and maintains accurate files.

Facilitates departmental communication.

Maintains inventory and supplies for department/program/clinic.

Performs other related duties as assigned.

Skills / Qualifications Excellent oral and written communication skills. Proficient use of Microsoft Office and PeopleSoft. Strong organizational skills with attention to detail. Ability to work well with numbers and statistics. Strong customer service skills. Ability to maintain confidentiality.

Work Environment Clean, well lit, comfortable, office environment. May be subject to interruptions.

Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and More

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Administrative Support Associate II Overview Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for a department/program/clinic. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve customer service. Assists with the organization of the leadership's time and maintains accurate schedules. Additional responsibilities include, compiling information, creating spreadsheets, drafting communications and preparing written documents using Microsoft Word, Excel and other programs.

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