Archdiocese of San Antonio
Bilingual Intake Specialist - St. PJs Childrens Home
Archdiocese of San Antonio, San Antonio, Texas, United States, 78208
Bilingual Intake Specialist - St. PJs Childrens Home
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Bilingual Intake Specialist - St. PJs Childrens Home
role at
Archdiocese of San Antonio
Pay Range Archdiocese of San Antonio provided pay range: $21.60/hr - $21.60/hr
Description Mission: The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time.
Summary Under the general direction of the Lead Case Manager, the Intake Specialist is responsible for coordinating and implementing intake services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR Policy. The Intake Specialist must be on-call based upon programmatic needs to ensure that the intake process is completed for each UAC placed at St. PJ's. The Intake Specialist promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC.
Position Responsibilities
Managing the UAC Portal Capacity to ensure accurate counts of UAC in care, UAC pending placement, and closed beds
Responding to incoming placement confirmation emails and/or calls in a timely manner
Working collaboratively with ORR intakes to ensure that the UAC referral process is conducted
Communicating information about incoming UAC to program staff and keeping them aware of arrival dates/times
Conducting intake interviews and orientation, and assessing client needs and strengths
Complete intake and orientation interviews and process within required timeframes
Assisting with case manager assignment to ensure all UAC are effectively assigned within the allotted time frame
Completing documentation in the UAC case file and entering required information in the UAC portal within required timeframes
Adapting to changing program needs to include work in the evenings, weekends and holidays as needed
Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees
Attending administrative staff meetings, staff retreats, and other team building activities as scheduled
Demonstrating proficiency in knowledge of agency policy, DFPS Minimum Standards and ORR Policy
Demonstrating knowledge and sensitivity of cultural norms, values and heritage
Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays
Must be sensitive to the service population's cultural and socioeconomic characteristics
Adhering to safety training and protocols on a daily basis, and taking precautionary measures to ensure the safety and well-being of self, others
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
Attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency
Other duties as assigned
Competencies
Adaptability: Ability to adjust to changing conditions and remain committed to excellence
Advocacy: Ability to support and engage in behavior that addresses systemic barriers and issues facing others in a fast paced environment
Teamwork: Ability to listen and respond constructively with others fostering collaboration and team success
Communication: Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences (Verbal and/or written)
Thorough: Ability to provide great care and attention to detail, while meeting deadlines
Requirements Minimum Qualifications
Education: Bachelor's degree in behavioral science, human services, social services or related field
Experience: Child welfare and/or case management experience is strongly recommended
License and Credentials: Reliable transportation
Valid driver's license
Valid vehicle insurance
Vaccination Requirements Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children
Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection
MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one TDaP dose in adulthood
Influenza: one dose annually during flu season
Minimum Knowledge And Skills
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of web-based database systems, managing files and records, designing forms and other office procedures and terminology
Strong analytical and organization skills and abilities
Must be able to read and interpret policy, procedures and standards
Must be detail oriented, organized, self-motivated, work well independently and on a team
Must have good written and verbal skills
Must have good critical thinking and problem solving skills
Must be able to remain calm and composed in crisis situations
Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language
Travel Requirements 0% local and 0% overnight travel
Physical Requirements The position requires the following physical demands in the frequency noted.
C = Constantly (2/3 or more of the time) O = Occasionally (Up to 1/3 of the time) F = Frequently (From 1/3 to 2/3 of the time) R = Rarely (less than one hour per week)
Lifting up to 10 pounds – Frequently Reach above shoulder height – Frequently Sitting – Frequently Reach below shoulder height – Frequently Walking – Frequently Driving – Frequently Running – Occasionally Stooping – Frequently Standing – Frequently Pushing – Frequently Pulling – Frequently Balancing – Frequently Talking – Frequently Squatting – Frequently Hearing – Frequently Climbing – Frequently Crawling – Occasionally Repetitive motions – Frequently Other – Frequently
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.
Equal Opportunity Statement St. PJ's Children's Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit The Archdiocese of San Antonio website at
www.stpjhome.org . You must apply through the website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
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Bilingual Intake Specialist - St. PJs Childrens Home
role at
Archdiocese of San Antonio
Pay Range Archdiocese of San Antonio provided pay range: $21.60/hr - $21.60/hr
Description Mission: The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time.
Summary Under the general direction of the Lead Case Manager, the Intake Specialist is responsible for coordinating and implementing intake services for UAC in accordance with agency policy, TDFPS Minimum Standards and ORR Policy. The Intake Specialist must be on-call based upon programmatic needs to ensure that the intake process is completed for each UAC placed at St. PJ's. The Intake Specialist promotes best practice and facilitates the optimum delivery of quality trauma informed care and case management services to UAC.
Position Responsibilities
Managing the UAC Portal Capacity to ensure accurate counts of UAC in care, UAC pending placement, and closed beds
Responding to incoming placement confirmation emails and/or calls in a timely manner
Working collaboratively with ORR intakes to ensure that the UAC referral process is conducted
Communicating information about incoming UAC to program staff and keeping them aware of arrival dates/times
Conducting intake interviews and orientation, and assessing client needs and strengths
Complete intake and orientation interviews and process within required timeframes
Assisting with case manager assignment to ensure all UAC are effectively assigned within the allotted time frame
Completing documentation in the UAC case file and entering required information in the UAC portal within required timeframes
Adapting to changing program needs to include work in the evenings, weekends and holidays as needed
Actively participating in the enhancement and/or improvement of the living and working environment for residents and employees
Attending administrative staff meetings, staff retreats, and other team building activities as scheduled
Demonstrating proficiency in knowledge of agency policy, DFPS Minimum Standards and ORR Policy
Demonstrating knowledge and sensitivity of cultural norms, values and heritage
Assuming ON-CALL duties after regular business hours, including nights, weekends and holidays
Must be sensitive to the service population's cultural and socioeconomic characteristics
Adhering to safety training and protocols on a daily basis, and taking precautionary measures to ensure the safety and well-being of self, others
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization
Attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency
Other duties as assigned
Competencies
Adaptability: Ability to adjust to changing conditions and remain committed to excellence
Advocacy: Ability to support and engage in behavior that addresses systemic barriers and issues facing others in a fast paced environment
Teamwork: Ability to listen and respond constructively with others fostering collaboration and team success
Communication: Ability to effectively share information and ideas of various degree of difficulty and sensitivity through different means of communication and to diverse audiences (Verbal and/or written)
Thorough: Ability to provide great care and attention to detail, while meeting deadlines
Requirements Minimum Qualifications
Education: Bachelor's degree in behavioral science, human services, social services or related field
Experience: Child welfare and/or case management experience is strongly recommended
License and Credentials: Reliable transportation
Valid driver's license
Valid vehicle insurance
Vaccination Requirements Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children
Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection
MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one TDaP dose in adulthood
Influenza: one dose annually during flu season
Minimum Knowledge And Skills
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of web-based database systems, managing files and records, designing forms and other office procedures and terminology
Strong analytical and organization skills and abilities
Must be able to read and interpret policy, procedures and standards
Must be detail oriented, organized, self-motivated, work well independently and on a team
Must have good written and verbal skills
Must have good critical thinking and problem solving skills
Must be able to remain calm and composed in crisis situations
Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language
Travel Requirements 0% local and 0% overnight travel
Physical Requirements The position requires the following physical demands in the frequency noted.
C = Constantly (2/3 or more of the time) O = Occasionally (Up to 1/3 of the time) F = Frequently (From 1/3 to 2/3 of the time) R = Rarely (less than one hour per week)
Lifting up to 10 pounds – Frequently Reach above shoulder height – Frequently Sitting – Frequently Reach below shoulder height – Frequently Walking – Frequently Driving – Frequently Running – Occasionally Stooping – Frequently Standing – Frequently Pushing – Frequently Pulling – Frequently Balancing – Frequently Talking – Frequently Squatting – Frequently Hearing – Frequently Climbing – Frequently Crawling – Occasionally Repetitive motions – Frequently Other – Frequently
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.
Equal Opportunity Statement St. PJ's Children's Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit The Archdiocese of San Antonio website at
www.stpjhome.org . You must apply through the website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
#J-18808-Ljbffr