NewCastle Management Group
Lease Up Property Manager - Canopy on Western New Luxury Apartments
NewCastle Management Group, Waldorf, Maryland, United States, 20602
Lease Up Property Manager - Canopy on Western New Luxury Apartments
At NewCastle Management Group, we specialize in developing and managing urban and suburban multifamily apartment communities. We are seeking a leader to support the staff while providing personal growth opportunities for their success and advancement.
Essential Duties and Responsibilities
Support the marketing of a new community and oversee management and leasing activities to build occupancy in alignment with goals.
Assist in the preparation of the annual budget and stay within established budget guidelines throughout the year.
Prepare daily, weekly, and monthly operating and financial reports for ownership.
Process invoices while managing expenses in line with the budget.
Oversee the completion of weekly market surveys and outreach marketing efforts.
Review rent roll, tenant A/R, deposits, and other monthly close‑out reports.
Coordinate collection of all revenues.
Train, motivate, and supervise all on‑site staff to achieve the operational goals of the property.
Provide payroll information including accurate commission reporting and review and approval of timesheets.
Conduct ongoing training with all property staff on paperwork, access to accounts payable and receivable systems, workplace safety, and related topics.
Reconcile security deposit returns and move‑out accounts; ensure all final charges are assessed and prepare final account statements accurately and timely.
Work with the Maintenance team to schedule turnovers, pre‑inspecting apartments, and move‑out inspections.
Partner with the maintenance team and contractors providing services and repairs to meet company standards and schedules.
Develop and maintain a positive relationship with team, owners, residents, contractors, and visitors.
Supervise the filing of legal proceedings in accordance with city/county codes.
Investigate and respond to all written resident complaints received by Management.
Implement resident retention programs and events.
Other duties as assigned.
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills.
Excellent problem‑solving and deductive reasoning skills.
Detail‑oriented and highly organized.
Strong working knowledge of accounting principles, rent collection and eviction procedures, and use of accounting software.
Strong working knowledge of multifamily property management practices, Fair Housing laws and regulations, building and ground maintenance, resident relations, leasing, property safety, and relevant landlord‑tenant laws.
Ability to perform tasks with minimal supervision.
Strong customer service skills, including the ability to manage difficult situations effectively and tactfully.
Excellent time management skills and ability to prioritize tasks effectively.
Qualifications
Demonstrated working experience in multifamily property management practices and processes, including Fair Housing laws, building and grounds maintenance, resident relations, leasing, rent collection and eviction procedures, and property safety.
Proficient in the use of property management and accounting software. Experience with RealPage, OneSite, and Knock preferred.
Proficient in MS Office programs.
Proficient in performance and people management.
Demonstrated experience with conflict de‑escalation.
Availability to work weekend hours required.
Education and Experience
High school diploma or GED.
Minimum 2 years of relevant experience in Property Management in a managerial role.
Experience working with Knock and RealPage OneSite property management software.
Physical Requirements
Able to stand and walk for extended periods of time, taking stairs on occasion.
Able to lift or move at least 20 lbs.
Benefits
Competitive Salary & Bonus/Commission Plan
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Personal Time & 11 Holidays
Long‑Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account
Accident Insurance
Wellness Perks
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
This job description is not intended to cover or include all tasks, duties, or responsibilities the employee may be required to perform. Job duties and responsibilities can change at any time, but notice will be provided in advance whenever possible.
The Property Manager conducts all business in accordance with NewCastle Management Group established policies and procedures, all Federal, State, and County Fair Housing Laws, Americans with Disabilities Act, and all other laws pertaining to apartments.
We are an equal‑opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
District of Columbia, United States $150,000.00-$200,000.00 (5 days ago)
Washington, DC $70,000.00-$75,000.00 (6 days ago)
Washington, DC $70,000.00-$80,000.00 (1 week ago)
Washington, DC $120,000.00-$145,000.00 (1 month ago)
Largo, MD $80,000.00-$100,000.00 (3 weeks ago)
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Essential Duties and Responsibilities
Support the marketing of a new community and oversee management and leasing activities to build occupancy in alignment with goals.
Assist in the preparation of the annual budget and stay within established budget guidelines throughout the year.
Prepare daily, weekly, and monthly operating and financial reports for ownership.
Process invoices while managing expenses in line with the budget.
Oversee the completion of weekly market surveys and outreach marketing efforts.
Review rent roll, tenant A/R, deposits, and other monthly close‑out reports.
Coordinate collection of all revenues.
Train, motivate, and supervise all on‑site staff to achieve the operational goals of the property.
Provide payroll information including accurate commission reporting and review and approval of timesheets.
Conduct ongoing training with all property staff on paperwork, access to accounts payable and receivable systems, workplace safety, and related topics.
Reconcile security deposit returns and move‑out accounts; ensure all final charges are assessed and prepare final account statements accurately and timely.
Work with the Maintenance team to schedule turnovers, pre‑inspecting apartments, and move‑out inspections.
Partner with the maintenance team and contractors providing services and repairs to meet company standards and schedules.
Develop and maintain a positive relationship with team, owners, residents, contractors, and visitors.
Supervise the filing of legal proceedings in accordance with city/county codes.
Investigate and respond to all written resident complaints received by Management.
Implement resident retention programs and events.
Other duties as assigned.
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills.
Excellent problem‑solving and deductive reasoning skills.
Detail‑oriented and highly organized.
Strong working knowledge of accounting principles, rent collection and eviction procedures, and use of accounting software.
Strong working knowledge of multifamily property management practices, Fair Housing laws and regulations, building and ground maintenance, resident relations, leasing, property safety, and relevant landlord‑tenant laws.
Ability to perform tasks with minimal supervision.
Strong customer service skills, including the ability to manage difficult situations effectively and tactfully.
Excellent time management skills and ability to prioritize tasks effectively.
Qualifications
Demonstrated working experience in multifamily property management practices and processes, including Fair Housing laws, building and grounds maintenance, resident relations, leasing, rent collection and eviction procedures, and property safety.
Proficient in the use of property management and accounting software. Experience with RealPage, OneSite, and Knock preferred.
Proficient in MS Office programs.
Proficient in performance and people management.
Demonstrated experience with conflict de‑escalation.
Availability to work weekend hours required.
Education and Experience
High school diploma or GED.
Minimum 2 years of relevant experience in Property Management in a managerial role.
Experience working with Knock and RealPage OneSite property management software.
Physical Requirements
Able to stand and walk for extended periods of time, taking stairs on occasion.
Able to lift or move at least 20 lbs.
Benefits
Competitive Salary & Bonus/Commission Plan
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Personal Time & 11 Holidays
Long‑Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account
Accident Insurance
Wellness Perks
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
This job description is not intended to cover or include all tasks, duties, or responsibilities the employee may be required to perform. Job duties and responsibilities can change at any time, but notice will be provided in advance whenever possible.
The Property Manager conducts all business in accordance with NewCastle Management Group established policies and procedures, all Federal, State, and County Fair Housing Laws, Americans with Disabilities Act, and all other laws pertaining to apartments.
We are an equal‑opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales, General Business, and Education
Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing
District of Columbia, United States $150,000.00-$200,000.00 (5 days ago)
Washington, DC $70,000.00-$75,000.00 (6 days ago)
Washington, DC $70,000.00-$80,000.00 (1 week ago)
Washington, DC $120,000.00-$145,000.00 (1 month ago)
Largo, MD $80,000.00-$100,000.00 (3 weeks ago)
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