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Zendesk

Senior Procurement Analyst

Zendesk, Madison, Wisconsin, us, 53774

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Senior Procurement Analyst . The Global Sourcing team optimizes value for Zendesk, Inc. and ensures the organization has the goods and services needed to succeed. The role will lead all aspects of the sourcing process, including category assessment and planning, supplier relationship management, spend management, vendor due diligence, RFx, contract and vendor management, specifically for the Corporate Services Sourcing Team. Additionally, this role will support procurement integration efforts for mergers and acquisitions. Key Responsibilities: Engage across various Corporate Services categories, including Marketing, Sales, GTM, People and Places, Finance, Tax, and Real Estate. Conduct market research and analysis, data collection and management, cost modeling, RFx strategy development, and supplier communications. Support contract negotiations for new and existing suppliers, partnering with Finance, Legal, Privacy, and IT teams. Assist in decision-making and provide thoughtful spending guidance to the business. Develop presentations and data reporting for internal partner communications and updates. Perform total cost of ownership evaluations, supply-market research, and conduct pricing audits and impact analysis. Conduct quarterly category plans and SRM initiatives, including performance meetings and driving the development and use of scorecards. Support procurement integration efforts for mergers and acquisitions, ensuring smooth and efficient operations. Collaborate with cross-functional teams to identify and mitigate potential risks during the integration process. Develop, implement, and monitor strategies to optimize procurement processes and systems for newly acquired companies. Qualifications: BA/BS degree preferred. Excellent quantitative skills with the ability to dissect problems and document/communicate. Demonstrated skills in fact-based analyses that drive creative problem-solving and proposal preparation. Strong skills in contract management. Ability to perform in a fast-paced environment with excellent attention to detail. Strong Excel and PowerPoint skills. Desired Qualifications: Effective communicator. Agile and a respected teammate to help the team win collectively. Strong influencing skills to foster decision-making that is best for Zendesk. Proven ability to build and manage relationships with individuals across Zendesk. Experience successfully leading projects that impact and include multiple functional areas. Strategic thinker with strong analytical skills to drive negotiation strategies and outcomes. The US annualized base salary range for this position is $87,000.00-$131,000.00. This role may also be eligible for bonus, benefits, or related incentives. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, and inclusion in the workplace.

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