The TJX Companies, Inc.
Retail Loss Prevention Customer Service Associate II
The TJX Companies, Inc., Atlanta, Georgia, United States, 30383
Overview
TJ Maxx at The TJX Companies, a Fortune 100 company and the world’s leading off-price retailer, offers opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development across our global network of Home Offices, Distribution Centers, and Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. Opportunity: Contribute To The Growth Of Your Career. Supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment to ensure safety and protect the Company brand. Adheres to Company policies and supports Company culture and values. Responsibilities
Maintains a proper and professional stance in the designated area at the front of the store Acts as a visual deterrent to prevent potential loss/dishonesty Reviews and understands the Store Emergency Response Guide Wears a complete Company approved uniform including a Body Worn Camera Greets customers appropriately, demonstrates courtesy and respect Establishes and maintains a position at the front of the store or in a department Responds to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observes and reports suspicious behavior or incidents to LP or store management Performs a closing safety sweep of the store with a member of management Adheres to all Company Policy and Procedure Documents required incidents in AIIM Case Management Performs other duties as assigned Qualifications
Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes and organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Location and Compensation
Address: 1 Buckhead Loop, USA TJ Maxx Store 0181 Atlanta, GA Location: USA TJ Maxx Store 0181 Atlanta GA Starting pay range: $13.30 to $18.60 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience. Benefits and Equal Opportunity
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; family and cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. TJX is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or status in any protected class. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state/local law. Applicants with arrest or conviction records will be considered for employment.
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TJ Maxx at The TJX Companies, a Fortune 100 company and the world’s leading off-price retailer, offers opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development across our global network of Home Offices, Distribution Centers, and Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. Opportunity: Contribute To The Growth Of Your Career. Supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment to ensure safety and protect the Company brand. Adheres to Company policies and supports Company culture and values. Responsibilities
Maintains a proper and professional stance in the designated area at the front of the store Acts as a visual deterrent to prevent potential loss/dishonesty Reviews and understands the Store Emergency Response Guide Wears a complete Company approved uniform including a Body Worn Camera Greets customers appropriately, demonstrates courtesy and respect Establishes and maintains a position at the front of the store or in a department Responds to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observes and reports suspicious behavior or incidents to LP or store management Performs a closing safety sweep of the store with a member of management Adheres to all Company Policy and Procedure Documents required incidents in AIIM Case Management Performs other duties as assigned Qualifications
Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes and organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Location and Compensation
Address: 1 Buckhead Loop, USA TJ Maxx Store 0181 Atlanta, GA Location: USA TJ Maxx Store 0181 Atlanta GA Starting pay range: $13.30 to $18.60 per hour. Actual starting pay is determined by factors including relevant skills, qualifications, and experience. Benefits and Equal Opportunity
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; family and cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. TJX is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or status in any protected class. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state/local law. Applicants with arrest or conviction records will be considered for employment.
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