Los Angeles Cleantech Incubator (LACI)
Office Administrator/ Front Desk Services (Non-profit / Co-Working Space)
Los Angeles Cleantech Incubator (LACI), Los Angeles, California, United States, 90079
Office Administrator / Front Desk Services (Non-profit / Co-Working Space)
About LACI
The Los Angeles Cleantech Incubator (LACI) is a nonprofit organization creating an inclusive green economy by unlocking innovation (through working with startups to accelerate the commercialization of clean technologies), transforming markets (through catalytic partnerships in zero emission transportation, clean energy and sustainable cities) and enhancing communities (through workforce development, pilots and other programs). Originally founded as an economic development initiative by the City of Los Angeles and its Department of Water & Power (LADWP), LACI is recognized as one of the most innovative business incubators in the world. Learn more at laci.org
Position Summary
The Office Administrator at LACI ensures proper flow of front desk and office procedures, supports LACI and the La Kretz Innovation Center by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. This role reports to the Campus Operations Director.
What You’ll Do
Front Desk Management: Manage front desk area and assist visitors checking in. Answer phone calls/voicemails and transfer them as necessary. Manage correspondence by answering emails and Campus internal ticketing system.
Mail Room and Supplies: Keep front desk area, mail room, supplies closet orderly. Manage mail and packages notifications to Campus Members. Maintain stock lists, order supplies as needed and process corresponding invoices and coding for accounts payables as necessary.
Events and Tours: Support Campus events including set‑up and break‑down. Support on Campus tours as needed. Coordinate with vendors including Security, Janitorial, Parking, etc.
Operations and Administration: Ensure community equipment is operational and maintained including Campus printers, coffee machines, etc. Signage, notifications, wayfinding; draft, format, file, and print relevant documents including Campus notices, flyers, etc. Organize and maintain digital records and filing systems for the Campus Management Team. Audit card access system as required.
Member Support: Interact with members and deliver excellent customer service. Support member onboarding/offboarding for Campus and APC access. Assist members & LACI to book rooms for meetings. Assist in invoicing members.
Why You’re Right for the Job
Solutions-oriented with a positive attitude.
Agile and adaptable, responding to changing priorities with grace.
Team player who brings camaraderie and joy to work.
Take pride in all tasks, thrive under limited supervision, ask for help when needed.
Trustworthy with discretion in handling sensitive information.
Requirements
Exceptional communication and customer service skills.
Prior office management/admin experience.
Strong attention to detail.
Strong prioritization, time management and organization skills.
Technical skills, including proficiency with Microsoft Office & G‑Suite.
Presentation skills and ability to speak to Campus initiatives and LACI mission to visitors.
Preferred Qualifications
Self-motivated and self-directed.
Integrity and professionalism.
Experience working with/managing security contractor/vendors.
LEED AP, WELL or other relevant green building certifications or desire to obtain.
Knowledge of customer relationship management software.
Work Requirements
Must work onsite from Downtown LA office 5 days/week.
Ability to move/lift heavy objects (up to 40 lbs).
Position Details
This is a full‑time position, starting immediately. LACI operates out of the La Kretz Innovation Campus in the bustling Downtown LA Arts District. Since we are rapidly growing, you will be getting in on the ground floor at LACI, with the opportunity to evolve with us and shape your future here.
Salary Range: Coordinator Range $52‑56k commensurate with experience, education, skills, etc and total compensation package including health benefits, 401k match, professional development, commuter benefits and more.
In addition to working on a campus with other innovators, we offer industry competitive benefits including: paid holidays, vacation/sick time, health benefits, 401(k) plan, professional development, and paid parking. We also support alternative transportation with a metro pass for every employee.
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The Los Angeles Cleantech Incubator (LACI) is a nonprofit organization creating an inclusive green economy by unlocking innovation (through working with startups to accelerate the commercialization of clean technologies), transforming markets (through catalytic partnerships in zero emission transportation, clean energy and sustainable cities) and enhancing communities (through workforce development, pilots and other programs). Originally founded as an economic development initiative by the City of Los Angeles and its Department of Water & Power (LADWP), LACI is recognized as one of the most innovative business incubators in the world. Learn more at laci.org
Position Summary
The Office Administrator at LACI ensures proper flow of front desk and office procedures, supports LACI and the La Kretz Innovation Center by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. This role reports to the Campus Operations Director.
What You’ll Do
Front Desk Management: Manage front desk area and assist visitors checking in. Answer phone calls/voicemails and transfer them as necessary. Manage correspondence by answering emails and Campus internal ticketing system.
Mail Room and Supplies: Keep front desk area, mail room, supplies closet orderly. Manage mail and packages notifications to Campus Members. Maintain stock lists, order supplies as needed and process corresponding invoices and coding for accounts payables as necessary.
Events and Tours: Support Campus events including set‑up and break‑down. Support on Campus tours as needed. Coordinate with vendors including Security, Janitorial, Parking, etc.
Operations and Administration: Ensure community equipment is operational and maintained including Campus printers, coffee machines, etc. Signage, notifications, wayfinding; draft, format, file, and print relevant documents including Campus notices, flyers, etc. Organize and maintain digital records and filing systems for the Campus Management Team. Audit card access system as required.
Member Support: Interact with members and deliver excellent customer service. Support member onboarding/offboarding for Campus and APC access. Assist members & LACI to book rooms for meetings. Assist in invoicing members.
Why You’re Right for the Job
Solutions-oriented with a positive attitude.
Agile and adaptable, responding to changing priorities with grace.
Team player who brings camaraderie and joy to work.
Take pride in all tasks, thrive under limited supervision, ask for help when needed.
Trustworthy with discretion in handling sensitive information.
Requirements
Exceptional communication and customer service skills.
Prior office management/admin experience.
Strong attention to detail.
Strong prioritization, time management and organization skills.
Technical skills, including proficiency with Microsoft Office & G‑Suite.
Presentation skills and ability to speak to Campus initiatives and LACI mission to visitors.
Preferred Qualifications
Self-motivated and self-directed.
Integrity and professionalism.
Experience working with/managing security contractor/vendors.
LEED AP, WELL or other relevant green building certifications or desire to obtain.
Knowledge of customer relationship management software.
Work Requirements
Must work onsite from Downtown LA office 5 days/week.
Ability to move/lift heavy objects (up to 40 lbs).
Position Details
This is a full‑time position, starting immediately. LACI operates out of the La Kretz Innovation Campus in the bustling Downtown LA Arts District. Since we are rapidly growing, you will be getting in on the ground floor at LACI, with the opportunity to evolve with us and shape your future here.
Salary Range: Coordinator Range $52‑56k commensurate with experience, education, skills, etc and total compensation package including health benefits, 401k match, professional development, commuter benefits and more.
In addition to working on a campus with other innovators, we offer industry competitive benefits including: paid holidays, vacation/sick time, health benefits, 401(k) plan, professional development, and paid parking. We also support alternative transportation with a metro pass for every employee.
#J-18808-Ljbffr