TRU-RYDE TRANSIT INC
Overview
Assistant Operations Manager (NEMT) – Location: Boylston | Full-Time About Us: TRU-Ryde Transit is a growing Non-Emergency Medical Transportation (NEMT) company dedicated to providing safe, dependable, and compassionate transportation services to the individuals we serve. Our team is mission-driven and committed to high-quality care and professional service. Position Overview: We are seeking a reliable and detail-oriented Assistant Operations Manager to support the day-to-day coordination of drivers, schedules, and transportation logistics. This role will assist with staff oversight, route assignments, and service compliance. The ideal candidate is comfortable working in a fast-paced environment, communicating with drivers and clients, and is willing to step in and drive when coverage is needed. Responsibilities
Assist in managing daily transportation operations and dispatching routes Support driver scheduling, route adjustments, and call-offs Ensure vehicles and drivers are operating in compliance with company and regulatory standards Provide on-the-road coverage when a driver is unavailable Maintain communication with clients, caregivers, and staff Help monitor performance, training needs, and policy adherence Assist with administrative duties such as documentation, incident reporting, and staff support Qualifications
Valid driver’s license with clean driving record Ability to pass CORI/SORI and background screenings Strong communication and leadership skills Reliable, professional, and able to problem-solve in real time Comfortable driving wheelchair-accessible vehicles (training provided if needed) Schedule & Compensation
Full-time, with occasional on-call coverage as needed Competitive pay based on experience Growth opportunities within the company
#J-18808-Ljbffr
Assistant Operations Manager (NEMT) – Location: Boylston | Full-Time About Us: TRU-Ryde Transit is a growing Non-Emergency Medical Transportation (NEMT) company dedicated to providing safe, dependable, and compassionate transportation services to the individuals we serve. Our team is mission-driven and committed to high-quality care and professional service. Position Overview: We are seeking a reliable and detail-oriented Assistant Operations Manager to support the day-to-day coordination of drivers, schedules, and transportation logistics. This role will assist with staff oversight, route assignments, and service compliance. The ideal candidate is comfortable working in a fast-paced environment, communicating with drivers and clients, and is willing to step in and drive when coverage is needed. Responsibilities
Assist in managing daily transportation operations and dispatching routes Support driver scheduling, route adjustments, and call-offs Ensure vehicles and drivers are operating in compliance with company and regulatory standards Provide on-the-road coverage when a driver is unavailable Maintain communication with clients, caregivers, and staff Help monitor performance, training needs, and policy adherence Assist with administrative duties such as documentation, incident reporting, and staff support Qualifications
Valid driver’s license with clean driving record Ability to pass CORI/SORI and background screenings Strong communication and leadership skills Reliable, professional, and able to problem-solve in real time Comfortable driving wheelchair-accessible vehicles (training provided if needed) Schedule & Compensation
Full-time, with occasional on-call coverage as needed Competitive pay based on experience Growth opportunities within the company
#J-18808-Ljbffr