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Ambulatory Medication Access Coordinator - Pharmacy - UH Truman Medical Center (

University Health KC, Kansas City, Missouri, United States, 64101

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Ambulatory Medication Access Coordinator - Pharmacy - UH Truman Medical Center (Mon - Fri, 8:00a-5:00p, Hybrid schedule)

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Ambulatory Medication Access Coordinator - Pharmacy - UH Truman Medical Center (Mon - Fri, 8:00a-5:00p, Hybrid schedule)

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University Health KC Ambulatory Medication Access Coordinator - Pharmacy - UH Truman Medical Center (Mon - Fri, 8:00a-5:00p, Hybrid schedule)

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Ambulatory Medication Access Coordinator - Pharmacy - UH Truman Medical Center (Mon - Fri, 8:00a-5:00p, Hybrid schedule)

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Pharmacy Inpatient UHTMC

Position Type

Full time

Work Schedule

8:00AM - 5:00PM

Hours Per Week

40

Job Description

Ambulatory Medication Access Coordinator (AMAC)

Empowering Access. Elevating Outcomes.

Join our patient-centered team dedicated to removing medication access barriers and optimizing ambulatory care. As the

Ambulatory Medication Access Coordinator (AMAC) , you'll play a vital role in streamlining access to high-cost, take-home specialty medications—ensuring timely treatment for patients and clinical efficiency for providers.

Working across clinics, payers, and pharmacy operations, the AMAC serves as the point person for

medication access navigation ,

insurance coordination , and

reimbursement optimization . You'll advocate for patients through complex benefit investigations, prior authorization support, and financial assistance programs—making a measurable impact in lives and outcomes.

Key Responsibilities

Serve as the primary liaison between TMC patients, ambulatory care teams, and the pharmacy department for medication access and reimbursement issues Conduct detailed benefit investigations and complete insurance prior authorizations for high-cost outpatient medications Identify financial assistance programs, including manufacturer-sponsored support, grants, and alternative coverage options Monitor, track, and resolve issues related to payment denials, coverage gaps, and under-reimbursement Compile data and reports for contract optimization, utilization trends, and payer performance Assist in developing and refining workflows that promote clinic efficiency and timely patient access Refer patients to copay assistance and charity programs, when applicable Collaborate with internal pharmacy teams and external payers to maintain excellent service continuity Perform retrospective utilization reviews for denied claims and recommend process improvements

Minimum Requirements

Bachelor’s degree

in a healthcare-related field OR an equivalent combination of education and healthcare/pharmacy experience

3 to 5 years

of experience in healthcare access, specialty pharmacy, prior authorizations, or insurance benefit management

Registered Pharmacy Technician

in Missouri at time of hire

National technician certification

(PTCB or equivalent) within 6 months of hire

Strong computer skills with proficiency in

Word, Excel, databases, and electronic health systems

Outstanding communication, problem-solving, and

conflict resolution skills

Ability to work independently and prioritize in a

dynamic, high-volume environment

Collaborative mindset and strong interpersonal abilities across diverse clinical teams

Preferred Qualifications

Experience with medication reimbursement and billing processes Familiarity with pharmacy benefit management (PBM), prior authorization platforms, or EHR systems Understanding of insurance coverage, medical/pharmacy coding, and ambulatory care workflows Proven track record in securing patient access to specialty medications

Why This Role Matters

The AMAC is critical to ensuring our patients get the right medications at the right time—with minimal delays or financial hardship. If you thrive at the intersection of

healthcare operations, access advocacy , and

pharmacy services , we want to hear from you.

Join us in

improving lives through access and equity in care . Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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